BSNL — bsnl hungama activated with my consent

Respected sir/madam

My name is joy prakash singh phone no [protected].
Recently bsnl hungama started doing advertisement calls for almost all bsnl customers. They ask for your email address and mobile number saying that its for record purpose and auto activate bsnl hungama without any consent or notice. Everyone gets to see that hungama was activated in their account only after the bill comes.

In india there are many people who do not understand all these things. For them they do not know that hungama is charging some amount every month and some even after knowing, do not know how to deactivate. I would also like to bring in that hungama toll free number is a call of infinite waiting as it does not get connected even after you dial it 100 times.

Looking at the number of bsnl broadband connections indians got and the secret amount hungama is charging, it can almost be called as a 'scam' of few crores by hungama.

And it is because of hungama, people will start to lose trust in a well organised bsnl. I request you to take this issue seriously as many innocent people are being suffered by the fraud business tactics by a company.

My current month bill (March) include a item called as one time payment (Hungama) rs 307
Please make arrangement for refund of rs 307+ 18% gst as it was without my consent.

Thank you.