BSNL (Calcutta Telephones) — Bsnl land line and broadband connection dead

Address:	Kolkata, West Bengal
Website:	www.calcuttatelephones.com/customer-care.shtml

Dear sir/madam, i am a customer of bsnl land line and broadband serivices for numerous years.It is very unfortunate that whenever the line and connection is disturbed the customer care services and its centres become casual.We donot use this connection for show off business.We use it for education and work purpose.From 6th sep, 2015 to till date there is no connection in rabeendranagar, mahendra banerjee road, behala, kol-60 (w.B.).I dont know whether this bsnl team will take any step or not.If they take any step, then it will be a nice one for me and the consumers in that locality. Moreover it is a humble request before bsnl authorities to kindly adjust the billing amount of this period.As there is no connection then there should be no billing amount.