[Resolved] BSNL Calcutta Telephones — Customer ID: [protected]. Landline Bill No:[protected] Dt. 07/04/2014 | |||
# Tel. No:[protected]. Customer ID:[protected].Account No: [protected]. Bill No:[protected] dated 07/04/2014 for the period 01/03/14 to 31/03/14. Due Date: 26/04/14 for Rs.1321.00. ECS facility registered. # On 26/04/14, balance in my registered Axis Bank a/c was Rs. 5711.00, However you had not debited the above amount up to 28/04/14. Hence you could not debit this above amount, as there was insufficient balance 0n 29/04/14, On 29/04/14 you could debit only Rs. 225.00, but no feedback was given to me.On my 22/05/14, my outgoing calls were disabled. On contacting your ECS section, I was told that due to insufficient balance the outgoing calls were barred and I was told to remit due amount Rs. 1321.00 to nearest cash collection center. I deposited this amount on 22nd of May at 1416 hours at Tollygunge HO Post Office and informed your Area Manager South, also your ECS section and the line was restored on 25/05/14. # I was told by your ECS section that the total amount of Rs. 2598.00 as per your Bill No:[protected] dated 07/05/14 will be debited from my bank account and the amount Rs. 225.00(debited on 29/05/14) plus Rs. 1321 (paid in cash at Post Office on 22/05/15) Total: Rs: 225 + 1321+=1546.00 will be adjusted against next bill for the month of May, 2014. Please confirm receipt of this complaint and confirm that the needful will be done, Thanking you- N.S.Wadhwani Mobile: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
# Further to my online complaints of 30/05/14 and 31/05/14, I want to inform you that after filing my online complaint on 30/05/14,
I got a fraudulent call from Mobile No: [protected] at 8 pm, saying that caller is speaking from BSNL HO, about the refund of excess
amount of Rs: 1546.00 as mentioned in my earlier complaint of today the 31st May. I got suspicious, as I knew you will not refund but adjust against future bills.I disconnected the line, but I received another call from the same above number that as a special case BSNL will refund the above amount.He wanted my Axis Bank Debit card no: to arrange to transfer the above amount to my registered A/c No: 0110`[protected]. I gave him all the details caller asked for but he also wanted my confidential CVV no:, which I refused.Caller told me that in that case refund can not be affected.IT'S QUITE APPARENT THAT THIS WAS A FRAUDULENT CALL.I wonder how did the caller got access to my online complaint which I had filed with you online on 30/05/14. PLEASE INVESTIGATE AND IF SATISFIED PLEASE FILE A CRIMINAL CASE AGAINST THE ABOVE MOBILE NO: [protected]. If you need any help from me please feel free to contact me on: Tel.No:[protected]/[protected]/[protected].
# Thanking you and hoping to hear from you soon
Narain Sagar Wadhwani (WADHWANI N.S )