BSNL — Call Drop by customer care representative most of the time without resolution
S
Shasha1911
Address:
Chennai, Tamil Nadu
Hello Sir/Mam,
This complain is in regards to call drop by customer care representative in chennai most of the time. Whenever I used to call, if it is a simple issues then they used to sort it out otherwise they suddenly used to drop the call after listening my queries. Even the conditions are so worst that most of the representative don't know Hindi or English. By this type of activities you are loosing you reputation in the market. I proudly used to say that I'm BSNL customer but day by day your customer care representatives are spoiling your name specially in chennai. I can understand that in chennai hardly few people knows Hindi but at least they should know English to sort out our queries.
This is my humble request to please sort out these issues.
Hoping for best from our end.
Thanking in anticipation.
Regards,
Shashank Kr. Shrivastava.
Mobile No.-[protected].
Was this information helpful?
No (0)
Yes (0)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment