[Resolved]  BSNL — Caller Tune not changed

Address:

Krishnagiri, Tamil Nadu

Dear SIr/Madam, My Name Is Saran.. i Live in Hosur .My Mobile No Is [protected](BSNL), 4 days before i called customer care and i said i want change my hello tune from pakkatha pakkatha song from vvs to kandangi in jilla..they said no hello tune is currently working on your sim .so i will change your hello tune to kandani song within 24 hours ..but still now my hello tune is not changed and also at the same night they took 19Rs from my main account..but customer care said "we will not take amount ..if we take amount meanas that will be a cost for the new song.."but they take for my old song and now its playing.sothat i called again a customer care i think i called 5 or 6 staff..no one say the correct answer and also they said call 155223..but when i call that number its loop not connecting customer care ..i also told that but no one take my word ..just they call number then disconnect my call..so please sir take my request and solve my problem(assign my new hello tune kandangi kandangi from jilla)as much as fast ..thank you