BSNL Cellone — deduction of my balance

Address:

Allahabad, Uttar Pradesh

I recharged my contect number [protected] with a 100 Rs recharge. On the next day my balance is deducted, charged Rs40 for service MobTV-All-Channels/Week and massage come to me from 57171. I tried to call customer care many times but no one respond my call. Even I don't know how such a service activated at my number. I just want to complain for refund. This is not first time when I faced such situation. This is like a mental harassment when I just not have more money to spend, such a deduction tortured me. This happened many times. I don't know how it happened, customer care always told me that i have activate such a service but i do't know how it happened. India is a democratic country. And mobile service is also a right of express.A lot of villagers who can not defend their rights they suffered such a harassment and not recharged their mobile because they feared that there balance will again deducted. Is it not against the right to express? If i don't use the service this month why my deduction again happend next month. And so many times it happened. Sir please give me justice