[Resolved]  BSNL Cellone — Disconnection Without Intimation

Address:

Hazaribagh, Jharkhand

Sir, I had a mobile GSM connection of BSNL (Mob. no. [protected]) since 2006 which has been disconnected by the telecom company without giving prior notice or intimation. When I enquired about it the telecom officials said that they do not have the details and official papers regarding this number in their data base. Further they told to convert it into postpaid service in place of prepaid service to retain the same connection, which i declined to accept. This made me to take new connection of other company. However, now we are in great inconvenience to get important calls and SMS from friends, relatives, banks, LPG agencies and other service providers. It is due to the negligence and incompetency of the BSNL that we are suffering now. Mt contact no is [protected]