BSNL Cellone — laid unnecessary call charges of 110 rs on date 19 july 2014

Address:

Bangalore, Karnataka

respected sir... i have bsnl prepaid sim and my number is [protected]...i belong to bangalore..i have been charged a sum of 110 rs on 19 july 2014 i.e 110 rs was deducted from my account on july 19 2014 even though i didnt make any use of my number/sim to either call someone or use internet on that day..i have been calling bsnl customer care for the last few days...but i got weird responses from them..when i asked them to give me call details of outgoing calls from my number that day, none are responding in a proper way and nobody gave me outgoing call details on that day to show why the balance was deducted...i kindly request you to send me call details of my number on the july 19 2014...plz take measures to restore my 110 rs balance as soon as possible..and .plz mail the outgoing and incoming call details and call history on july 19 2014 to my mail id [protected]@gmail.com thanking you samuel praveen