BSNL Cellone — regarding configuration setting

Address:

Jammu, Jammu and Kashmir

sir..this is to intimate that after repeated requests telephonically on no [protected]...i was not provided configuration settings for my NOKIA LUMIA 730 dual sim set...i was told to switch off my phone and text a message too to grt the same but yet i didnt got the same...i recharged my phone with a net pack of 99...and that too for 15 days, , , so pl tell me whether i have to wait more till the amt deposited get lapsed, , , , ,