[Resolved]  BSNL Cellular — balance deduction without permission repeatedly without recharge.

My name is roahan mahto and i am staying in sirsa.I have BSNL prepaid mobile connection([protected]). My outgoing call validity was getting over on 8th nov 14. Starting from 27th nov 14 till 8th nov 14, BSNL started deducing Rs32.93 every morning, stating that recharge has been done to extend validity(through message). However no recharge was done. Totally, Rs395.16 have been deducted without any recharge. Finally I did it myself on 9th Nov 14. Despite repeated calls to customer care, no action was taken to refund the money. My complaint docket no. is 2K03440240. Whenever I call customer care, they keep me waiting very long without any output.