BSNL — Customer care did not attend call

Address:

Chennai, Tamil Nadu

Sir,
I have using bsnl sim card. I have whenever e recharge 50 rupees. In the same day value added services added or renewed. Taken the main balance amount. In this way i have lose of amount rupees totally 200. I have try to customer care complaint for value added services and stop the services. But did not contact the customer care. 155223 is the customer care number. 1 press the language. Again 1 press stop value added service. 0 press totally stop the all value added service. Press 9 to contact customer care. But i have many more time try. But again and again same voice message repeated. My mobile no.[protected]. So, pls. Retain my loss of money rs.200, and stop all the value added service.