BSNL — DEFAULT MODEM

Address:

Shimla, Himachal Pradesh

I applied for the bsnl broadband connection 1 week ago and after doing so many calls they asked me to come to the exchange for the connection.They asked me to purchase BSNL MODEM FOR RS.1800 from them for the connection.I trusted them fully and inspite of getting the modem from the market i preferred to bought from them without checking the market price for the modem.On the next day of the purchase of the modem, modem adapter stopped working.When i told them about this, they told me that bsnl doesnot give any warranty for the modem.We are not responsible for this.And to my suprise when i checked the market price of the modem it was just 900rs. BSNL is providing chinese modem at double rate from the market to their customers and is giving them without warranty. I bought this modem from BSNL EXCHANGE RAMPUR BUSHAHR, DISTT.SHIMLA HIMACHAL PRADESH. So, its my request to you that you should take some action against BSNL for this so that in future they think twice before fooling the customers. Thanking You, Shikha Aggarwal M/S Aggarwal store, main bazar, rampur bushahr Distt.Shimla (Himachal pradesh)