BSNL Dehradun — Wrong amount of bill for the month of May 2015

Address:

Dehradun, Uttarakhand

I am a 77 years old retired Indian Air Force Officer. The account No.of my landline telephone connection is [protected] for which I received a bill of Rs.1544/= for the month of May 2015. I held a plan of BBG Home 345 Combo upto 15.05.15 for which I have been charged Rs.166.94 and BBG CNT Combo-630 from 16.05.15 till 31.05.15 for which the charges are 325.16. I made very few telephone calls during day time as most of the calls were made after 9pm as there is no charge for calls after 9pm. As such it is not understood as to how the bill amount has become Rs.1544/= since my bills have generally been of half the amount every month though there were no free calls earlier and as such almost all the calls were made during daytime. Hence it is requested that the bill for the month May 2015 be scrutinised and corrected. It is also requested that the excess amount charged may please be reflected as refund in my next telephone bill. An early action is solicited. Since then I have been getting monthly bills of Rs.650/= approximately every month. The bill for July 2015 was Rs.654/=. No action has been taken till date.