BSNL — Delay in Security Refund on surrendering land line Telephone.

Address:

Jodhpur, Rajasthan

I, Arvind Mishra. of JODHPUR had surrendered landline Telephone[protected] on 02/12/2014 vide BSNL OB- No. [protected] of 02/12/2014 and the instrument was deposited on 06/12/14 in Basni Exchange of Jodhpur under receipt. My Customer ID is [protected] and A/c No. was [protected]. I applied for Refund By submitting refund application by reminding monthly from JAN 2015. As such i HAD submitted SIX reminders by registered POST till now. But no reply till date received from the concerned department BSNL. BP BSNL had already send a message on my mobile no. [protected]. that Rs.1653/- is due in favour Of Arvind Mishra. As advised I have requested on phone to A/C Officer TR Phone No.[protected]. on 11/06/15. Then I was told that refund will be send up to July 2015. On 24/07/15 I requested again to A/C Officer TR Phone No.[protected] then it was conveyed that for refund " you will have to wait till AUG 2015 due to technical reasons" I could not understand the undue DELAY. Now I request to kindly consider the same and Arrange Refund accordingly of Rs.1653/- against Security. Sincerely Yours- Arvind Mishra. Email [protected]@gmail.com Mob. [protected]