BSNL — excess billing on landline[protected]

Address:

Visakhapatnam, Andhra Pradesh

I, am having above connection customer ID no.[protected] received bill for march 2015Rs.2261/-. 1) the connection is not new, existing number for the last 10 years(.2)bill sent for a new connection but I had requested for shifting From Ramnagar TO Venkojipalam, Visakhapatnam vide Ref. No.[protected] Dt. 13.12.2013. (3) you had charged Rs.2175/- as if new connection and you are supposed to charge only Rs.300/- towards shifting charges. As such, we request you to kindly change the bill an amount Rs.300/-+monthly rental charges Rs. 592/- with a total Rs.892/-only instead of Rs.2261/- as charged and shown in your referred bill. I had personally met your personnel in DE and SSE of BSNL and I did not any positive response from their end. So, , I once again request you to kindly take appropriate measures as deemed fit to enable me to pay the actual charges of Rs. 892/- which I am supposed to pay thanking you, yours sincerely, K. DURGA PRASADA RAO .[protected] VISAKHAPATNAM Mobile:[protected]./[protected] Peela Homes, flat no. 205, Old Venkojipalam, Visakhapatnam-530022