BSNL — Land line and broadband not working

Address:

Chennai, Tamil Nadu

My broadband number[protected] is not working from 12.09.15 and i have registered a complaint through IVR on Dt:12.09.15 Time:21:17PM. I received an SMS on 13.09.15 complaint no:[protected]. On 15.09.15 i received an automated SMS stating that your complaint has been resolved but no one has attended the fault till date. Again i have registered a complaint through toll free customer care on 15.09.15 Complaint no:[protected] to rectify the fault atleast by this time. Till now ie Date:18.09.15 and Time: 15.30 the issue is not resolved.