Address: | Coimbatore, Tamil Nadu |
I SUBMITTED A COMPLAINT AGAINST OUR PHONE NUMBERS[protected] /263287 / 264006 THROUGH ONLINE AND I RECEIVED GENERATED COMPLAINT NUMBERS TND/CO/2015/1450, TND/CO/2015/1451 & TND/CO/1452 RESPECTIVELY
NEXT DAY TECHNICIAN CAME & MADE A THROUGH INSPECTION AND TOLD US, PROBLEM IS WITH THE UNDER LAYING CABLE & IT IS NOT IN HIS SCOPE TO REPAIR, SO HE SHALL ESCALATE IT TO HIGHER OFFICERS.
NEXT DAY I GOT CALL FROM BSNL ASKING IF THE ISSUE HAS BEEN RESOLVED, AND I TOLD "NO", REPRESENTATIVE TOLD, THEY SHALL LOOK INTO THIS MATTER, SINCE THEN I DIDN'T RECEIVE ANY CALL
AS PER BSNL WEBSITE, ANY COMPLAINT REGISTERED IS TO BE SOLVED WITH IN 5-7DAYS (EVEN IF IT IS IN HILLY AREA)
WEEK PASSED AND STILL NO SOLUTION HAS BEEN RECEIVED
PLEASE LOOK INTO THIS MATTER AND SOLVE THIS ISSUE AS SOON AS POSSIBLE Was this information helpful? |