[Resolved]  BSNL — March & April Month Bill complaints

Address:

Tiruchirappalli, Tamil Nadu

We have BSNL land line[protected] for Internet BB connection in my home for personnel use. But last two month we received very high bill amount compare to previous bills (Rs. 2733 for March & Rs.1502 for April ). I registered a complaint and high lighted in the complaint form the following mobiles numbers 1) [protected] 2) [protected] were used more calls from our telephone number, these two numbers are we don't know who's nos.I have registered complaint to BSNL customer care on 28th April 2014 to revalue the above said telephone bills, they said verify and feedback to you within 10 days .. But till date no reply from BSNL customer care Trichy. My request to recheck the bill for the above months and remove call cost from these two numbers and send the bill for payment and cancel my telephone connection too. BSNL customer care should reply, it is their responsibility to solve the problem.