BSNL — Need Urgent Help

Address:

Patna, Bihar

Hi, I am a bsnl customer, my phone no is [protected] (cdma).My user Id is : raj0219 .when i try to pay my bill via online .i got error message [invalid user name/password... for past one months]. when i click forgot my password and type my user id and mail id for new password i got error message [Could not access 'CDO.Message' object... for past one month] when i try to pay via quick pay online i got the error [your payment is not successfully...for past one months]. i also fill up complain form and send so many mail to customer care but i didn't get any response. ALL BSNL EMPLOYEE ARE BLIND OR WHAT ?? Please tell me how can i pay my phone bill.