BSNL — neither get landline connection nor get the refund amount

Address:

Gandhinagar, Gujarat

I, Sudhir Kumar Singh S/O Shree Bipin Bihari Singh residential of Sengartola (revilganj) chhapra (saran) had paid amount of Rs 2000 for getting landline connection in year 2001.But sadly saying I didn't get any connection till 2010. Then I deposit one application to BSNL office (sahebganj, saran) for the refund of the paid amount but BSNL said that they had already send check of Rs 2718 through Registry letter no. 912 on date : 17/7/2010. But I have not received any Registry letter or check till now-a-date. I had also submitted one application to the head post office sahebganj (saran) on date: 10/09/2011 for this subject matter, but did not receive any reply from there also. So, this is my request to you to take the appropriate step regarding this, So that Indians will not say that our society and government is corrupt. please make the citizen to believe on the Government and consumer forumby taking the right step!! My mobile no. is [protected]