Address: | Dhar, Madhya Pradesh |
Sir
I am taking broadband services from bsnl since last 6 year, but bsnl had not provide internet speed as per plan so i change my plan since dec. 2014 to bb rural combo ul 650 but after six month passed this huge amount plan also not provide the very less speed (Plan is 512 kpbs) it provides only between 120 - 170 kpbs sometimes it become more less.
So bsnl is cheating rural customer and often it breaks its services, there is no proper maintenance of broadband or landline, these services may disconnects without any notice and after complaining telephonic it could not be solve.
And in the bsnl customer portal we have not given facility to write our actual problem or complaint. They have give only two option to complaint register. 1 land line 2. Broadband there is only option to complain but we could not define what are the problems.
So pls alert the bsnl to provide proper internet speed to rural area. So what what we paid for the services we can use it properly.
Thanking you.
Durga shankar meena
Landline no. [protected]
(Broadband is availed with this no.)
Jnv multhan
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