Bharat Sanchar Nigam Limited [BSNL] — Refund of security deposit not received

Address:

Valsad, Gujarat

My Land line no.[protected] has been closed before 18th September 2015 as per my service Request for Closure which has been registered successfully with BSNL. My Request Id for future references is : [protected]. As per information of BSNL - Vapi office the cheque for refund of Rs. 1421.89 has been issued in the month of December and it will be sent to my residence. But still today I have not received any cheque. According to BSNL - Vapi office it will be sent from BSNL - Valsad office. I had communicated with customer care of BSNL and they have asked me to contact[protected]. I have ranged the number several times but nobody is attending. Require your intervention to sort out the matter. Please help me. My customer ID of BSNL is [protected] and Account No. Of BSNL is [protected]. My Name and address is as follows :-
Rathindra Nath Karmakar
A-306 Sargam Co-Operative Housing Society Ltd.
Chharwada Road, Vapi - 396191, District - Valsad, Gujarat
email ID: RN.[protected]@hubergroup.in