[Resolved]  BSNL — Poor Cellular Services

Dear Sir, 1. I am forced to bring to your notice that the BSNL Services are extremely POOR in both Nashik and Devlali. I will spell out the basic problem in each case of Land Line and Cellular networks. a) Land Line Services. The current number of land line connections in Devlali is well below par. For example a colony called Hill Range Colony, Anand Road has currently at least more than 6-7 applications pending for new connections. The reasons given to consumers is that there is a total shortage of suitable copper cable. Secondly that there is no funds to install new DPs in the Colony area. Thirdly that there is no funds for installing UG or fiber optic cables. These three obvious and lame excuses are not fooling any o[censored]s. The reasons are as follows :- a) There are a huge number of two pair copper cables available in the Sinner store yards. b) Your technical representatives have not bee pursueing the requirements of the consumers. This information is gained from reliable sources. b) Cellular Services. The so called 3G services of BSNL are in a worse state. The following are the main problems :- i) Extremly poor range. ii) More often than not NO rpt NO connectivity at all . iii) The service if it comes on is erratic and does not connect . The main reasons for poor service are as follows :- i) The tower used by BSNL in the Hill Range area is not owned by BSNL and is on rent. ii) The Rents required to be paid to the land owner has not been paid iii) The local farmer cuts the cable. iv) As a stop gap measure we have been told that the BSNL authorities have use a single two pair cable. This is ridiculious. v) The stand by batteries used when there is a power failure are outdated. vi) And lastly there is NO MAINTENANCE. 2. How can we consumers expect improved services. It is a sad state of affairs. Colonel Sukhwant Singh (Retired)