BSNL — Poor service in broadband

Address:

Udhampur, Jammu and Kashmir

I Tirath Singh Jamwal S/o Sh Baj Singh R/o Tikri Tehsil and District Udhampur having a BSNL Broadband connerction with no. [protected] from april 2009 but it is not working from last 3year i.e Sept 2012 to till date. I Complain regarding this to BSNL time to time but still there is no response from them. I am facing problem in my date to day work due to non availability of Internet and here Bsnl is the only service provider for broadband. BSNL offered me WIMAX for broadband and WLL for landline but there is no network for WIMAX in this area i also compalin for this in bsnl office but there is no response for that.The network of wimax is also checked by BSNL officers.