BSNL Prepaid SIM — Debit account balance

Address:Bhopal, Madhya Pradesh, 462003
Website:uc brower

Please sir solve my problem
14/02/2016 ko 10:35 min me mere account me 216 rupees tha then humne check kiya tha data pack dalne ke baad to 216 rupees and 1 gb data mb tha
Humne 10: 33 me recharge kiya to 10:35 me check hone ke baad ka balance us time bhi 216 rupees and 1 gb data tha abhi mere account me 87 rupees hai
Jb hume customer care se baat hui to wo bole ki aap ke account me 10/04/2016 ko hi 87 rupees tha 1st time and 2nd time call kiya to bole ki mere pass koi details nahi h aap 24 hours ke baad call kare
Jb hume 3rd time call kiya to bola gaya ki aap ke account se data charge ke liye debite kiya gaya but unka bolna h ki aap ke account se10:27 me debite huaaa h aur aap ka data 10:33 me activate huaaa h aur hume bola ki 10: 35 me mera balance 216and 2 gb data tha
Please check my status.
Mibile no--[protected]
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