BSNL — Regarding Multiple time Charged for same Service

Address:

382130

Respected Sir/Mam,

I am Divyang Dave from Ahmedabad, Gujarat. My uncle's BSNL number [protected] this number is charged for three times in a week and this because of Improper information provided by Customer care.
I have asked them several times but not given proper information and in fact not helping for it.
I have compliant for this issue and raised for several time but every time they do nothing..
The complaint numbers are 1L20357515, 1L17317047, 1L20357515, 1L16351631. also they close these complaint from their side not asking or resolving the issue or ask for it.
So, Please help me in it...