BSNL — Regarding refund of bills paid for a period in which the whole month service is not given due to technical faulte

Address:

Thane, Maharashtra

Dear Sir, in the month of march 2013 the land line and broad band service of BSNL is not working in my area Kalyan and bill is generated for the same for march as well as April. I have paid that on advice given by BSNL employees that is will be refund to you once service starts working. Service is started on may 1st week and stopped in mid 3rd week then also bill is generated and paid by me, after end on that month service in to started working then i have decided to terminate the service and submitted a written application, then my services was canceled. From that time i am asking for refund of that 2-3 months bill which i have paid and the deposit paid to BSNL. I have gone 2-3 times to BSNL office everybody tell me that as service is stopped we will not have that much power to give you credit for the bills Now I have the proof of 2 department of BSNL- Kalyan that refund is credited to your account and how many times I have visited the office, the written proof by BSNL officers that I have visited for the same above written Compaint. Copy of bills paid, application for refund submitted, and some useful things.