BSNL — submitted documents and deposit - connection not given

Address:

Bangalore, Karnataka

Already submitted the documnts and deposit for bsnl broadband connection on 9th of november 2013. Has recieved the reciept and telephone number but till date no one has come for installation. Had tried contacting the concern person on phone as given by the bsnl office staff but he is least bothered to come to our place for connection.