BSNL — Telephone-landline dead

Address:Bangalore, Karnataka

For nearly two weeks my BSNL landline phone is dead and I have raised several complaints. No one has yet attended to it. It is really a terrible situation. How long should I wait for my connection to be sorted out?
would you please help me to get my connection rectified.

My Phone no[protected]

First Complaint No- KRK/CO/2014/5545

Second complaint docket no[protected]

Please help
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