[Resolved] BSNL — Un wanted VAS Activated on my number & money deducted
S
simfy123
from Mumbai, Maharashtra
Address:
Ajmer, Rajasthan
Respected Sir/Madam,
I am user of your prepaid mobile service with No [protected].Today morning when I recharged my mobile again I received a message stated that you are charged rs 15 for subscribing the service gold pack with validity 7 days. which not activated by me but this service and other another services automatically activated on my number which is not activated by me.
Requesting you to treat my complaint on priority basis and resolve this problem as your department quickly do, I had so many times logged complaint through your customer care services but they are not blocking the services. I request you to take the legal action to these types of compaies who deducted the money with out permission of consumer and returned my money which is deducted from my balance from long time.
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Aug 14, 2020
Complaint marked as Resolved
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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