[Resolved]  BSNL — Unauthorized deduction of charges - VAS-Bollywood Fusion pack

Address:

Malappuram, Kerala

I am a BSNL subscriber residing in Malappuram; Kerala, holding a prepaid mobile connection with No: [protected]. I am getting SMSs from 155223 weekly informing renewal of Bollywood Fusion pack and my account is being unauthorisedly debited with Rs:8 each time . This has been continuing for the last one year even though the service had been unsubscribed by sending SMSs on several occasions. Last week when I approached the Customer Care at Malappuram I was told that the VAS is stopped by sending a message with the wordings 'START 1' to 1901 and the problem is solved. But to my surprise today morning also I received a message stating that the Bollywood Fusion pack is renewed for 7 days and I am charged with Rs:8 for the same.
My request is (1) to stop the VAS immediately and (2) refund the charges unauthorisedly deducted from my account during the last one year with interest.

CK Abraham
email ID '[protected]@gmail.com'.