BSNL — Unsatisfied with the services

Address:

Gandhinagar, Gujarat

I recharged my BSNL number(AHD Gujarat) with Rs 92 from kolkata.After recharge i got a message that your account has been credited with Rs92 but still the plan is not activated.I called on BSNL customer care number (1503) several times but i didn't get help. They told me that I am using a Gujarat number so they cant help me as they have no information of Gujarat and every time they gave me a Gujarat customer care number [protected].Which is actually a wrong number.When i asked him for all India customer care number they gave me [protected].Its a toll free number and even this number also does not work.It asks for pressing number key for selecting your language.But when we press it does not give any response.First I thought its my phone problem but when i called from my friends phone also I got the same problem.one week before i did the recharge of 164 and that time also i faced the same problem.Now I am totally fed up with this.I don't want to use this sim but this number is distributed everywhere so i cant cancelled this number.Please help me in getting my money.