BSNL — Wrong billing and hidden charges

Address:

Pune, Maharashtra

My land line no [protected]. I have taken broad band connection @675 plan and as per plan my charges for a year should be rs.7425, but bsnl has raised bill of rs.11, 275/ including many unexplained hidden charges. First of the thing when as per plan amount should be rs.7425 but in bill it is mantioned 7960.86, than some adjustment hidden charges rs.2175 than rs.57 user charges than tax rs. 1111.42. Bsnl being govt. Undertaking is not supposed to induldged in such unfair billing prctice.