[Resolved] BSNL — Wrongly Charged - Changed Broadband plan without Intimation | |||
Dear Sir, I have using broadband from last six years. I have received bill which is Rs. 3377.31 for the month of July 2014, where BSNL has charged data usage include with night (2 am to 8 am) usage which was free previously (As per combo plan). They didn't send me bill for the month of June 2014 then also I have paid that bill by online. I have talked with their executive on[protected] regarding my bill for the month of July 2014 and he said that unlimited night usage was cancelled by BSNL. I have submitted same complaint application to Sandhkuva office. I have mailed to [protected]@bsnl.co.in and [protected]@gmail.com on 23rd August 2014 but they didnt replied me yet, even I have given two reminders. I would like to say that they have cancelled the night usage services without any notification or Intimation to me and because of that I have got bill of Rs. 3377.31. I have requested them to provide me revised bill with consideration of free night usage in this particular bill but I didnt get any reply from them. Thanking You, C.T.GANDHI Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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