Butterfly Gandhimathi Appliances — Cooking is not working Fine- Split hot steam and liquids over the sides

Address:

Chennai

Hii,
We brought Butterfly Cute 5.5L Cooker in Saravana Selvarathanam Stores at Chennai on 31/07/2022.Few Months it works fine but in last 2 months the gasket starts coming out from the sides, spit out hot steam and liquid. Its create fear and stress to my old aged Parents while cooking.

I visited to the store no response and we also went to Butterfly service centre at Kodambakkam, They said its works fine and suggested few tips. We followed that tips and also we tried with new gasket but poor results. My old parents totally upset and they not able to visit every time to addressing this issue to the store.

We notice in website that most of people posted same complaint on this model. So Kindly address the issue and give permanent solution from stressful cooking.

Still warranty is there and must do the needful.

Model: Butterfly cute 5.5L
Date Of Purchase: 31/07/2022
Serial No : [protected]
0302MPU0100849
Complaint: Gasket comes out from side and spits hot steam and liquid
Requirement: Permanent solution or replace the cooker with better other Model