Butterfly Gandhimathi Appliances — Induction not working

I have purchased a induction from butterfly India.Induction stopped working within 2months.I rarely used that induction.So I have registered a complaint for the same.After many calls they came to pickup my product for replacement and it's been 1.5months from the date they picked my product .Now I don't have a product and customer care are worst.Call customer care executive regarding the same they told you directly have to call the service operator we can do nothing.And service operators says since you have purchased online it will take time And they don't even mentioning when will they provide.So, it's been almost 2.5montgs since the product is not working and by purchasing this product I have to literally got irritated.You have to call many times to tell them aaj pickup hoga ya nhi.After so many calls they take one action.Worst service.