Bought Butterfly 750W mixer from flipkart with 2 years warranty. In 6 months Motor started giving sparks, weird noise and burning smell while running.
Called customer care they created ticket B[protected], After a day service comes and says Motor is faulty needs replacements. He said he doesn't have motor at the moment and will bring replacement in 2 -3 days and will fix it. Ticket got closed on next day without any replacement motor and my issue being fixed. Then I raised another ticket B[protected] that also got closed on next day without resolution. I have raised another ticket numbered B[protected] and customer care and giving scripted responses. Every time Service guy assigned doesn't picks up phone and next day ticket is resolved. Company is doing fraud with consumers by charging heavy amount for warranty and providing bad quality product without any service in warranty period.
Whoever reading please avoid buying these brands any product Was this information helpful? | 
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