Aditya Birla Health Insurance
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Aditya Birla Health Insurance Complaints & Reviews

D
DarshanGawari0
from Pune, Maharashtra
Nov 17, 2023
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Claim rejected due to saying that Doctor who operated is BAMS MD

Address:Sr. No 34/1, Shejwal colony lane - 3, Kharadi, Pune

Below region mention of cliam rejection

Dear Mr. Darshan Gawari,
This is in reference towards your concern raised for the captioned policy number[protected]
We apologize for the inconvenience caused to you.
Further, we have investigated your concern raised towards the claim number 6345139 and same were repudiated.
On further investigation of the documents it was observed that The patient...
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S
sujoynitk
from Kolkata, West Bengal
Nov 13, 2023
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Cashless claim rejection

I have a 1 year insurance policy for my father aged 80 years(bought on Feb 2023) with known and declared case of hypertension. Currently he is admitted in a hospital with chest congestion problem, the insurance company has rejected cashless claim by referring to an older 2020 general medicine prescription where doctor had mentioned IHD, so insurance company says I have willingly not disclosed heart disease while buying the policy, but the...
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P
Parmindersingh_88
Oct 3, 2023
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Remove PAN from irda

Please remove my pan card from IRDA.
Pan number : CDUPS1497L
Mobile : [protected]...
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K
kamboj Mk
Aug 10, 2023
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Pan card remove IRDA portal

Please remove my Pan card IRDA portal...
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B
Belwalshyam
from Haldwani, Uttarakhand
Aug 1, 2023
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Remove my PAN card number from IRDA

Address:Haldwani Uttarakhand 263139

I Ghanshyam Belwal I was agent with Aditya Birla Health insurance in the year 2022. But due to some problem. Now my pan card is not remove from IRDA portal.please remove my pan card IRDA portal. My agent’s code ABH1183135no.00720070. My pan no.FESPB6090C

Regards
Ghanshyam Belwal...
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P
Prabhakar Veeraraghavan
from Delhi, Delhi
May 8, 2023
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Not able to make payment for renewing the policy

Website:www.adityabirlacapital.com/healthinsurance

I have an existing Health Insurance policy from Aditya Birla and I need to renew the policy by making the premium payment online, but their portal is not working, they are picking up calls, no email support, no whattsapp support, no chat support ?? How do I renew the premium ??...
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S
Sateesh Kumar Nagar
May 1, 2023
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Remove pan card (NOC)

Website:[email protected]

Plz I remove my pan card ftom
irda...
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S
Ss2358
Jan 26, 2023
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Admin and General Service

As of 17 November, I had renewed an existing policy with Aditya Birla for 12, 000. The premium was deducted and a new policy letter issued. When I went to check the policy on their website I found that they had never issued the policy on their system.
I had to lodged a complaint.

I emailed Aditya Birla health Insurance, however their mail box was full and therefore the email was undelivered.

It is a...
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S
shweta swapnil
from Kalyan, Maharashtra
Nov 25, 2022
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Patient name: Kalpesh Patil, Claim no: 1212210125226, Policy no: GHI-HB-22-2016407-V2

Address:Lifecare hospital, Kohinoor luxuria, first floor, Suchak naka, Kalyan(east)
Website:[email protected]

Respected sir/madam
patient kalpesh patil claim is rejected due to date discrepancy on xray report.
Xray chest film was taken on 19/11/22 and film has date of 19/11/22.
There is typing error on report with date 17/11/22.
Hence claim is rejected as per the company.
Then why was pre auth given on the same xray report.
Please find the correct xray report attached.
If there was discrepancy then...
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R
Rachna1975
from Noida, Uttar Pradesh
Oct 2, 2022
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Shameless customers care and no response or action on critical complaints

Pathetic experience real fraudsters keep kn calling that they give free health checkups but cheat customers to sell health insurance and then display there actual face.They send such useless people to collect samples people who dont know to hold needles no mask no sanitiser no basic training useless pathetic people inserted needle 4 times and was not able to collect samples and even no revert or action taken from customer care even after...
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T
Tushar Ubale
Aug 31, 2022
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Claim not settle as per policy

Address:India

Claim not Seattle as per policy,
My name is Tushar Suresh Ubale
[protected]...
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V
Vaisshnavi Ganesaraman
Aug 17, 2022
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Policy details or confirmation not shared

Hi. I’ve taken a policy with Adithya Birla for my mother for a sum of ₹14, 026. Post completing the payment I didn’t get any policy number or details or username credentials. My money is not credited back after it got debited. I lost 14k taking policy without any details. I have the proof of payment and bank statement for the payment done from my side. Whenever I call or try to connect to customer care, I don’t get enough answer or...
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P
Prakaashkumar
from Naduvattam, Tamil Nadu
Jul 1, 2022
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Worst service and false promises by the staff

Address:No 4,6th Avenue q block annanagar chennai 600040

My claim application[protected] My policy no[protected]. Before going for the treatment i contacted the aditya birla executive Mr. Panchatcharam he assured me that the treatment will be taken care as he was assigned to me i trusted him i even have the WhatsApp conversation details
But after the treatment the claim was rejected and there was no response from anybody even after sending emails to aditya birla customer care...
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K
Kameshc
from Hyderabad, Andhra Pradesh
Jun 27, 2022
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Fraudulently charging me inspire of cancellation

I posted my first grievance/complaint on May 23 and on May 25th, I was asked to submit KYC documents. I submitted the same on May 26th. I was give the Care id CRM:[protected]. On May 27th I was told by email and over a call that the case would be resolved in 3 days. On May 28th, I get another email asking for KYC documents and a call for which I replied that I had sent the same on May 26th. However, I sent the same again on May 28th....
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K
Kamesh Chelluri
May 23, 2022
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Insurance

On 15th January 2022, I have authorised a transaction with Aditya Birla for health insurance for my parents for a total amount of Rs. 183, 745- to be paid in monthly EMIs. However, after realising that the coverage was inadequate, I have requested for cancellation on 20th January, 2022. There is a confirmation from Aditya Birla on the same and I have emails of the same for both the activities. In spite of this request, my credit card is being...
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E
from Nashik, Maharashtra
May 12, 2022
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Renewal payment not refund as well as not renew policy

Address:Nashik

I am adviser of this company, i was renewed policy of my customer payment also done still policy not renew and payment also not refund.
Concern branch not support...
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B
Bhaskar305
from Nagpur, Maharashtra
Mar 26, 2022
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Group active health policy

My name is Sunil Roy and I have abhi policy which I wanted to close...
I got calls for renewal but I clearly refuse to renew it so many times yet I came to know that my policy has renewed... Its premium will deduct from my bank account from April 2020... I want to cancel my policy and request to take action who forcefully renewed my policy... Please help me
Thanks and Regards
Sunil roy
Policy Number:GHI-BF-FRB-21-IN6292813br...
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P
priyanka more
from Pune, Maharashtra
Mar 15, 2022
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Not changing my account for auto deduction

Address:Mumbai
Website:www.adityabirlacapital.com/healthinsurance/campaign/longer?gclid=CjwKCAjw8sCRBhA6EiwA6_IF4RCJY3CC_dSSqOOv3RagGMBGrzpGZ4VIiQunXHdASsnS86aAhu4qhhoCp9gQAvD_BwE

The company is useless, as a customer I buy the policy, paying for that policy but have no rights to change the account for auto deduction. The company is allowing to change it only on the anniversary of the policy, yes you had read it properly the anniversary of the policy. Till that time customer (me) have to bare the deduction charges unnecessarily after paying the premium from other account.

Today I had call and try to...
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P
Priya R Kaswan
from Mumbai, Maharashtra
Jan 24, 2022
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Mediclaims pending from June 2020

Address:A-107, BSEL Tech Park, Sector-30A, Opp. Vashi Railway Station, Vashi, Navi Mumbai-400 703
Website:www.adityabirlacapital.com

I have submitted claim on June 2020 to there Vashi branch. All hard copies submitted. after 2 month I have visited again to there office for follow up and they inform me that 1 certificate (Influence of alcohol / drug abuse during the incident) is pending. I have get the copy from hospital and submitted.

They never replied my mail and when i have visited there office they informed me that this case is closed from over side...
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P
Priya R Kaswan
from Mumbai, Maharashtra
Jan 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claims pending from June 2020

Address:A-107, BSEL Tech Park, Sector-30A, Opp. Vashi Railway Station, Vashi, Navi Mumbai-400 703
Website:www.adityabirlacapital.com

I have submitted claim on June 2020 to there Vashi branch. All hard copies submitted. after 2 month I have visited again to there office for follow up and they inform me that 1 certificate (Influence of alcohol / drug abuse during the incident) is pending. I have get the copy from hospital and submitted.

They never replied my mail and when i have visited there office they informed me that this case is closed from over side...
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F
fvhora
from Vadodara, Gujarat
Jan 5, 2022
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Claim deducted @ 25 %

Address:vadodara
Website:Grivence raise

Dear Team,
Aditya birla Health insurance co was deducted 25% from my health claim without any valid reason. They are showing claim deducted for change of zone but this kind of information not given while taking policy. and there is no information on signed proposal forms. Co. applied this conditions without my approval.

Kindly take up this meter with co. and do the needful,...
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M
Murali Shamanna
Dec 17, 2021
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Claim Amount not Settled

Hi Team,

I have taken Aditya Birla health insurance thinking I will get good support during any health issues but I didn’t think that this will be a situation where I will be landed to escalate when related teams don’t do their work properly due to which I am suffering from my claim amount not getting cleared even after 45 to 60days. I have been rigorously following on the customer support engineers – where I didn’t...
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D
Daxkuama Der
Oct 6, 2021
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Complaint regarding medical test

Address:Keshod.dist.junagadh.state.gujarat sagani hospital
Website:[email protected]

R / SIR
I.am der Ashok Lakhabhai My policy number is[protected]. My health policy for the second year. Renewed from 27/09/210. And: Ta. I received an appointment from the company for the Annual Health Checkup (CAT32) on 01/10/21 at 9/00 AM on 5/10/21. After visiting Sangani Hospital Madhusudhan Nagar Keshod, Gujarat pincode 362220 with my family at the laboratory Our urine and blood tests were done and then we went to the...
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C
Chetanzope
Sep 4, 2021
Sep 4, 2021
This thread was updated on Sep 4, 2021
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Claim Reject - Wrong Reason

Dear Gaurav Tripathi,

Policy Number: [protected]
Policy Holder: Chetan Zope
Cliam Number: [protected]
Patient Name: Mrs Nilima Vilas

Team please contact your panel doctor which is investigate the patient at the time of policy opening, we clearly mention no any earlier diseases to the patient.

I wish to inform you that the i had taken up activ assure - diamond policy...
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C
Chirag Bhalala
Aug 20, 2021
Sep 14, 2021
This thread was updated on Sep 14, 2021
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Claim Not Settled After 110 Days.

Dear Sir,

I Have Claim in Adithya Birla Health Insurance in May-2021,
Policy No. :[protected],
Claim No :[protected],

Policy Holder is Dineshbhai Bhalala & Claim Person is Pushpaben Bhalala,
Dineshbhai was dead due to Covid-19, so Cheque was submitted by name of pushpaben (Nominee of Policy).
Till on date after Submitting all Document Claim was under process,
br...
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M
Margaret Johnson
Jul 21, 2021
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Claims pending for 100 odd days

I submitted claim on April 19th, from then Aditya harrassed me with this doc that doc, inspite of submitting everything that needed, they fail to reimburse the amount that's due for customer. They don't stand by their rule of clearing the amount in 30 odd days it's been close to 100 odd days and no one knows what's going on why there's a delay etc....
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M
mac james
from Pune, Maharashtra
Jul 2, 2021
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Health Insurance claim

Address:ahmedabad

So much deduction in covid-19 claim...
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P
prahaardeep
from Mumbai, Maharashtra
Jul 1, 2021
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Claims not processed even after 40 days

I have provided all the document in correct format. I have all communication and mail acknowledgement from them. But still they are hanging me since 19 may 2021 and it is 01 jun 2021 today. They are just keep it waiting unless and until I call them regarding this. Every time they make and ticket and delayed my claim by 5 days after every ticket. I suffered a lot....
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A
Abhishek Mathuri
Jun 29, 2021
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Policy cancelled, Refund not received even after 2 month

I have cancelled policy with Aditya birla on 26 April and now its been more than 60 days and i have not received any refund from them.
i have called/emailed them several times but they always ask for more time. it seems that they are FRAUD.

Policy number[protected]

I am still looking for Refund...
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R
ramamurthyvinay
Jun 8, 2021
Jun 8, 2021
This thread was updated on Jun 8, 2021
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Claim not process

Address:Vasanth Nagar, Bengaluru, Karnataka 560052
Website:Aditya birla health insurance pvt ltd

I have shared a mail on 9 th may which they ask me to share documents after a 10 days, again they are saying its a wrong mail send me to another mail id .
But again i shared a documents to mail id which is shared from they end but still no response only i am getting a reply wait for 48 hours after 48 hours again 48 hours . but as per mail its as to be process within 30 days.

I am here to raise a complaint that claim...
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