Max Life Insurance Customer Care

Max Life Insurance Customer Care

Max Life Insurance Co. Ltd.

Max House, 1 Dr. Jha Marg, Okhla
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Toll-free:
1800 200 3383 [Online Term Plan Helpline]
9
5
1800 180 5577 [MTNL/BSNL]
2
1
1800 200 4006 [Axis Bank Helpline]
2
2
Contact Form

Request-an-Agent

Office Locator

Corporate Office
Max Life Insurance Co. Ltd., 3rd, 11th & 12th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurgaon (Haryana) – 122002

Operation Center
Max Life Insurance Co. Ltd, Plot No. 90 - A Udyog Vihar, Sector 18, Gurgaon (Haryana) – 122015

For Life, Health & Group Claims
Max Life Insurance Company, Operations Center - 2nd Floor, 90A, Sector 18, Udyog Vihar, Gurgaon - 122001, India

For Cashless Benefit Claims
Paramount Health Services Pvt. Ltd., D-39, Okhla Industrial Area, Phase 1, Near D. D Motors, New Delhi - 110 020

Corporate Office
Max Life Insurance Co. Ltd., 3rd, 11th and 12th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurgaon (Haryana) – 122002

Operation Center
Max Life Insurance Co. Ltd, Plot No. 90-A Udyog Vihar, Sector 18, Gurgaon (Haryana) – 122015

View More Information...
Satisfactory Rating
24%
Complaints
292
Responses
132
Resolved
48
So far so good - The company responded to our notifications and is working on resolving complaints.
TwitterFacebookLinkedInGoogle+Youtube

Max Life Insurance related photos (19)

Complaints with pictures are more trusted and informative    View all

Max Life Insurance Customer Care related pictures (19)

Max Life Insurance Complaints & Reviews

Sort by:

Max Life Insurance — False selling insurance policy by max life insurance co.

 Lalit Charania on Apr 24, 2016
Chennel partner of max life insurance poicy, which is axis bank ltd.( peth road br. Nashik ) are false selling their policy to customer. At the time of selling policy they are showing 4-5 years old pemplet & by providing wrong information to customer they are selling their policy. When i compalint to max life insurance about this, then they said it is not under freedays so we cannot cancel it. Whereas it is under freedays....
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — Fraud salesman - false promise and description about policy

 maneesh dwivedi on Apr 21, 2016
Sir, i am having one max life policy 877231209 (Max life life gain plus 20 participating plan) from dated 12-feb-2013.
Till date i have paid four (4) premium.
My complain is :-
(1) salesman told me that i need to pay only three consecutive years.
(2) salesman told that policy is medical insurance policy.
(3) salesman told that i can break policy any time after completion of three years and i will get more than i paid.
(4) salesman told that on completion of policy period of 20 years i will get definitely more than 2 lacs as he showed me by some calculations....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Max life insurance policy no 854044799

 kishore.b4 on Apr 21, 2016
Hi,

I paid the premium policy of 98500 pa for 3 years and now i am unable to continue with the policy due to financial reasons. My policy has lapsed now and i have not paid the premium since from last two years. Now i wanted to surrender the policy and would like to know the surrender value. Please tell me know the exact number instead of throwing some mathematics formulas and asking us to find the amount?

I see that for every time when we contact the customer care to know the surrender value, the amount is changing. Last year i was told different numbers like 160,...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Non-stop calls and unethical behaviour of customer care

 Gunjan Sehgal on Apr 18, 2016
Hi,
This is gunjan. This complaint is for max life insurance delhi, few days back i was eating my premium online but due to some technical issue payment dint go through, but i tried again and i was able to made the payment. I think its been 7 days. I got the call that from mli that "looks like you need assistance" i said no the issue has been soughed out, but i think they cannot understand now from last 7 days after every 2 hrs they are calling me again and again for assistance which i just not required, unprofessional staff, very rude behaviour i am keep telling everyone that stop calling...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Policy surrender request

 Rao Nitin on Apr 7, 2016
Dear sir,
This is to inform you that i nitin yadav had taken a policy from max life of policy no. 886885003 max life gain plus 20yr 6 pay plan.I want to surrender my policy.Due to financial problem and some personal problems. I asked customer care and max life branch several time but they do not helped me.Plz try to understand, i am in very big trouble, financial crisis, mom is also hospitalized due to kidney failure.I paid approx 50, 000 plus.Plz surrender my policy and give me balance amount.

Sir plz help me out to get my money as soon as possible.

Nitin yadav
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Policy return to adm - mohit mittal and richa

 vishal dhiman on Mar 30, 2016
Dear sir

I requested to you we all policy return to adm - mohit mittal and madam richa due to we are enable to sumbit the amount but till date no reply. Without my knowledge my policy raised by both . Plz close my policy and return money.
With in 15 days we return the policy to your good office. Plz support to us
Mohit and richa forcing to my wife. Need nesscsory action other wise i am going to consumer court
Policy need to return

Policy no- 108755257
2nd policy - 108737206

We already policy return to your office employee...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Max life insurance is a fraud

 ayush1025 on Mar 30, 2016
Dear team,

This mail is in reference to ticket no 16669069,

My name is ayush baheti i bought an policy from axis bank channel of max life insurance of 15000-/ premium on june 2014. At that moment i was employed after that i lost my job when my 2015 premium was pending i got a call from a representative from axis bank regarding the premium to be paid. I told him at i would be unable to pay your premium because i'm jobless and there were no fund in my balance.
And one day suddenly on 28 march 2016 my account got debited with the premium amount without any intimation.
Complaint comments  Read comments [3]Complaint category Insurance

MaxLife Insurance — Pension plan [Resolved]

 Aparna Srihari on Mar 30, 2016
This is regarding my policy number 708227616 that I hold with Maxlife.

On January 7th 2016, I received 2 calls from the mobile number - 9582015927 and on January 8th 2016, I received 5 calls from the same mobile number, from one Ms Riya Khanna, stating she is from Max Life Insurance.

She told me that my Policy due date was in March but that if I paid on 8th of Jan, I would get a 10% discount on the policy amount and I would need to pay only Rs. 100000. She said she would send me the NEFT details to which I would need to make the transfer.

Riya Khanna...
Complaint comments  Read comments [2]Complaint category Insurance

Max Life Insurance — Fraud my max life insurance [Resolved]

 ayush1025 on Mar 28, 2016
Dear Team;

My account has been debited without any prior intimation with the policy premium...my policy was in lapse since last year and i have entered into policy dated july 2014...i am not financially good and fund in my account was of third party...which you have deducted without my permission.

kindly do something about it as soon as possible.


policy no - 256569468

ayush baheti...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Tds deduction on nre account status - policy no. 876644634 [Resolved]

 nova joseph on Mar 22, 2016
I am an NRE in abroad employment. I am in the process of surrender my policy due to financial constraints. Surrender policy is almost completing and I got the SMS of NEFT for money transfer to my NRE account. but, the calculation I made as per the policy agreement is 30% penalty that I have considered. but, TDS of 20% is also deducted for not submitting PAN card instead of 2% of TDS. PAN card is not applicable for me since i maintain only NRE account and i have no Indian generated found. TDS is only for the income generated from Indian fund and it shall be a interest rate or a gain developed by...
Complaint comments  Read comments [1]Complaint category Tax Services

Max Life Insurance — Max life insurance pf withdrawal status [Resolved]

 krunal12345 on Mar 15, 2016
Dear,

I have worked with MLI from June 2014 to Sep 2015. I have sent all the necessary documents for PF withdrawal at the Corporate office in the month of February. Still i have no communication regarding my PF withdrawal status. Kindly help for the same....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Policy no 469817472 [Resolved]

 nikesh kumar p jain on Mar 12, 2016
Resp sir
Complete given on 8 may 2008 to cancel my policy but the have been not cancelled the policy and not refund the amount
Mr rajeshji he is ceo or md of company
And the are have original bond also...
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — Policy terminated without customer info [Resolved]

 santy6ft on Mar 11, 2016
My policy no. 372978866..I paid all premiums till I lost the original bond. I approached the srikakulam branch, they asked me to submit the affidavit..I submitted all the concerned document's immediately as my policy was active...but till date I didn't receive the bond..now after consulting the branch they were telling your policy is terminated..bond can't be issued and money can't be refunded... Poor show...as a customer I lost and cheated by unprofessional team of Max...kindly resolve my issue...
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — Calls saying Policy money will be transfer to agent account [Resolved]

 Suneetha R on Mar 5, 2016
Dear Sir,

I have policy with max life insurance and i have paid 3 years also now suddenly people from insurance calling me and telling your money along with bonus will be transffed to agent account, when i asked for reason no replay they cut the call, i have register thee ticket but no info about it....
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — Biggest cheaters and fraud in indian insurance service [Resolved]

 Stella Savio on Mar 4, 2016
Policy number 349221697, these people are big time cheaters... Please people never invest with these frauds, i invested 60k fr 6 years and due to thier lack of good service and returns i decided to surrender my policy, these people are telling me i will get 27k after investing 60 k for 6 years. Furthermore they black mail me to pay the premiuims for another 20 years - when it is already 8 years since my policy is in effect and as per thier contract total premium payable is 20 (Anual) so do the math 20-8 is how much??? Where does the additional 20 years comefrom. Also thier policy states that if...
Complaint comments  Read comments [3]Complaint category Insurance

Max Life Insurance — Term plan _ refund of suspense account amount

 sagartalathi on Feb 25, 2016
I am holding Term plan policy 108467564 with Max new York insurance. I have paid them premium and then medical is happened. The diff in estimated and actual premium is 5, 325.25. But since last one month they have not refunded back only giving commitments. If this is the current situation then what will happen after me with my family members to get insured amount

bakwas company...chor log hain...do not believe with these peoples...stay away from this insurance company...
Complaint comments  Read comments [2]Complaint category Insurance

Max Life Insurance — Fraud and mis-sold policy [Resolved]

 mjesani on Feb 16, 2016
My father bought Max Life Whole Life Participating policy no 812122398. At the time of explaining agent told my father that after 10 years he can surrender the policy and get amount equal to all premiums paid till date plus bonus. Now today a guy came from your customer advisory team and told you will get only 35% of premium excluding first year premium which is around 28, 000. My father has payed 70thousand till date and and gets only this much amount. Also the guy recommended some add-on which increases premium from 10, 000 to 23, 000. What type of fraud is this. You are just a fraud company duping...
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — Fraud and forgery

 anupkes on Feb 11, 2016
I had applied for the policy on persuasion of the MaxLife Agent(Mr. Gaurav Jain, MaxLife Nagpur). First of all instead of one policy he splitted into two for showing numbers so that he gets more commission.

Secondly and most important - when I received my policy documents, I found that my signatures were copied/forged. On seeing this I called up the agent immediately and asked why did he do this. He said - Sir, you should not worry. We do this for all who do not belong to same city where we are. He accepted his fault and tried to suppress it.

I immediately asked for...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Delaying refund and improper resolution [Resolved]

 suchit kulkarni on Feb 9, 2016
HI Support Team,

My policy number is 701059093 -ULIP balanced fund .I have raised multiple follow up complaints on customer care support in regards to my policy -Complaint number 16257146 .Each time they assured that resolution will be done .The provided resolution as money will be refunded exceptionally on my request and will be sent in form of cheque in 7working days .The request was to not allocate money deducted from my account as ECS towards my fund and instead refund it as I didnt get any communication of ECS deduction before deduction date 8-Jan-2016 .on Feb -5 representative...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Ecs procedure was on and policy termination has not been processed [Resolved]

 jigisha gajjar on Feb 9, 2016
I terminated my policy on 4 th feb and submitted all necessary documents at the same time and got a acknowledgement receipt also. On 8 the feb i cam to know about ecs deduction from my bank account towards Max. When i called on helpline today, they told that the policy is still active !

In Ahmadabad, Max office Rembrandt never pick phone line ! Very absurd !

This is not a complaint but one need to learn about the unprofessional behavior of Max Insurance ! I dont know if the procedure of cancellation is yet not started, how many days they will take to refund my amount...
Complaint comments  Read comments [1]Complaint category Insurance

Recently Discussed

(17 minutes ago)
Guddu
Payment
(1 hours 11 minutes ago)
Vodafone India
Call drooping problem
(2 hours 7 minutes ago)
Samsung Refrigerator - Rt 27
Unpleasant Odor from the fridge.
(2 hours 15 minutes ago)
ICICI Bank
Demat account dp charge fraud
(2 hours 19 minutes ago)
Top Gear Right Job Right Services
Complaint against fraud job consultants

Featured Stories