Max Life Insurance Customer Care
Max Life Insurance Co. Ltd.
Customer satisfaction rating: 31%
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342
COMPLAINTS

Max Life Insurance Customer Care

Max Life Insurance Co. Ltd.

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Address
Max House, 1 Dr. Jha Marg, Okhla
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
9
4
1800 200 3383
[Online Term Plan Helpline]
13
8
1800 180 5577
[MTNL/BSNL]
3
1
1800 200 4006
[Axis Bank Helpline]
3
2

Phone:

Fax:
Fax:
+91 12 4415 9397

Additional info
Corporate Office
Max Life Insurance Co. Ltd., 3rd, 11th & 12th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurgaon (Haryana) 122002

Operation Center
Max Life Insurance Co. Ltd, Plot No. 90 - A Udyog Vihar, Sector 18, Gurgaon (Haryana) 122015

For Life, Health & Group Claims
Max Life Insurance Company, Operations Center - 2nd Floor, 90A, Sector 18, Udyog Vihar, Gurgaon 122001

For Cashless Benefit Claims
Paramount Health Services Pvt. Ltd., D-39, Okhla Industrial Area, Phase 1, Near D. D Motors, New Delhi 110020

Corporate Office
Max Life Insurance Co. Ltd., 3rd, 11th and 12th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurgaon (Haryana) 122002

Operation Center
Max Life Insurance Co. Ltd, Plot No. 90-A Udyog Vihar, Sector 18, Gurgaon (Haryana) 122015

View More Information...

Customer satisfaction rating
31%
Complaints
342
Pending
176
Resolved
81
So far so good - The company responded to our notifications and is working on resolving complaints.

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Max Life Insurance Customer Care related pictures (23)

Max Life Insurance Complaints & Reviews

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Max Life Insurance — Non issuance of Insurance policy and non refund

 Sriram Rengarajan on Sep 28, 2016
Dear Team,

I had paid for a new policy on september 03 - and they allotted me a number Policy number 719956666 - but till now i have not received the policy. Even after emailing 10 times requesting for a refund till now they have not refunded the amount i have paid.

It is 25th day today - and till now they are having the 100, 000 (1 lakh) rupees without any sort of response of any answer as to when the amount would be refunded.

I kindly request you to enable this refund of full amount at the earliest.

Thanks
Sriram...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — I want to know fund value.

 thakur1 on Sep 21, 2016
Please let me know the fund value as on day, I hv taken one policy that policy folio no is 886559160, My name is Ajit Kumar Thakur D.O.B :- 28/10/1990....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Premium paid twice

 kk_2204 on Sep 19, 2016
I have paid the premium twice and i'm requesting for refund... Im continuously callicalling your customer service no one is responding properly.. Every time they say they will call back but no called me till even a supervisor named jayanthi from hyderabad location ptimissed for call back and i never received any call... This is bad insurance company which is just playing with customers... Im finally decided to go to consumer court will all the evidence i have... And also i will cancel my premium account with max life which a pathetic company......
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Ill consumer service

 ajaypatel001 on Sep 18, 2016
Hi,

I have a life insurance policy bearing Policy number 883091803 with Max Life Insurance which is a money back policy providing some cash back at the end of every 4th year. Recently I have closed my bank account which is attached to this policy and I wanted to update my bank details with the Insurance company. For this I was asked to provide following details,

1. NEFT Mandate Form
2. Cancelled Cheque
3. Bank Passook Copy
4. Policy Amendment Form

I provided first 3 details in the form of attachment to email. However, I didnt provide...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Fake commitments

 Schaddha on Sep 17, 2016
Sir l SACHIN CHADDHA code no 563110 join on October 2015 Max life Insurance lucknow hazratganj
Sir I Am not receive my 3 silver bar which I win in HO contest in October 2015 .SO many time i asked about this bar but nobody answer me and now office head said that we distribute all the bars no body informated me 11 months gone so plz provide my bar and certificate and full fill your commitments...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Pathetic service of max life insurance

 Rajivs1983 on Sep 15, 2016
माननीय मोहदय,

मै शिल्पा नरेश तामयचिकार, आप को बताना चाहती हूँ की मैक्स लाइफ इन्शुरन्स कंपनी एक धोखेबाज़ कंपनी है। अधिक जानकारी लेने के लिए कृपया आप इस मेल मे जोड़े गए लेटर को पढ़े। मेरे पिता स्वर्गवासी श्री राजू रामचंद्र टिड़ंगे...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Max Life Insurance — Fraud transaction on the name of max life insurance

 Amrendra sharma on Sep 13, 2016
Respected sir/ma’am

I amrendra sharma a residence of b-53 (D), dilshad colony, delhi, 110095, policy number:-100296177 want to bring to your notice that on 23rd august 2016 i got a call from number +917838678409 on my mobile number 8800291734. He told me that he is from max life insurance and was knowing every details of mine which was mentioned in my insurance copy. He told me that i am yet to pay my insurance amount, if i will pay it by 31st august 2016 than you will get a discount of rs 7, 682 and you will need to pay only rs 43404 instead of inr 51, 086.49. After that he sent...
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — Cancel the policies and refund the money !!

 Kuberan B on Sep 12, 2016
This is to keep you informed that we were about to take three max life insurance policies thru one of the Axis bank manager in Chennai - Saligramam branch. above please refer the list of policy details.It was taken in the year 2012 & 2013.

We were unable to make the renewal payments further to the policies neither continue the same due to our financial crisis and family issues.

We have given written letter at one of your Max life insurance branch office in Chennai - Vadapalani few months back to the cancel all the three policies and refund the money back, but the person...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Application no 123634214. Rejected after 26 days, stating that travel risk

 Sathish Kumar Batta on Sep 9, 2016
I applied for a term policy and I clearly stated to customer care that I will be travelling to Malaysia soon, and same specified while filling up the application as well. I did all medical formalities before I travel. After that I continuously follow up on status of my application since August 12th and after 26 days, today (09th Sept) they replied saying that due to "Travel Risk", they are unable to process the application.

I trusted this insurance company and did not look for any other, Now I am already in Malaysia, so I could not take any policy from other insurance company.
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Policy sold by misleading by agent

 Bhartigarg on Sep 7, 2016
I am a simple housewife, mislead by max life agent (mr. satyavrat was working in axis bank as relationship manager in east patel nagar branch, delhi) while selling his policy. i explained him very clearly that i want short term fixed policy of not more than 5 years maturity period, but he cheated and sold me insurance policy of maturity period 20 years. without knowing this i paid first two premiums amount, later when i came to know about policy terms i stopped paying the amount and asked for stopping the policy. but no one is giving attention to this. only i am getting messages about deposit the...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Bima

 puran lal dewangan on Sep 5, 2016
Axis bank का कामॆचारी आया और कहनेलगा कि साल का २०००० रु. जमा करने पर चार साल बाद आपको दुगुना रकम मिलेगा
ये कहकरपैसा डलवा दिया ।
बाद मे कंपनी का फोन आया स्टालमेंट के लिएतब पता चला कि १०साल के पहले नही निकाल सकते ।
और मुझे पैसा निकालना...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Policy no.448097519

 Gannoju Rama Krishna on Sep 3, 2016
Sir we surrender our policy no.448097519 on 10-8-2016. But till to date we did not received money. When policy is on the name of sakkubai. The max people asking surname . The policy proof as husband name and her name was written without surname. Same was given to surrender but no use. Please solve the problem within an earliest period.
Thanking you....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Policy Maturity Claim- Policy Number: 229308457

 dgkraju on Sep 3, 2016
Gentle remainder,

Kindly get me back my max life insurance maturity claim for policy 229308457. Just now somebody contacted me from mobile: 7065835162 said that he is from Maxlife insurance office.
They are not transferring the amount into my account ( account details they have). Instead of paying my amount they used to interrogating and disturbing me a lot.

You may please gone through the total correspondence i had with them and help me to get the maturity claim.
Thanks & Best Regards
D.G.K.Raju
Vice President
Kakatiyacements
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Interview rejection only i am at muslim.

 juned gazi on Sep 2, 2016
Hiii sir my name is juned Gazi at ahmdabad gujrat . i am face in interview in this company. i have Rejection because i am at muslim. please i have case this company. this not a recruit telent. this company double cross to me. i have face this 3 interview Round. and my interview is good . but only one Region rejection iam muslim. please take action.

Regards

juned gazi
9714006241...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Surrender amount

 deeganto naha on Sep 2, 2016
I have taken policy No. 875269524 on 23 Dec. 2013 and paid Rs. 72000 @ Rs. 24000 per year. Now I want to surrender the same. On inquiry I was Intimated that I will get 30% amount of the 2nd and 3rd installment only. please intimate how much I will get, as while taking policy i was intimated that I will get 90% in case i surrender after 3 yrs. Pl. guide me when shall I surrender the same. Thanks. Deeganto...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Policy issue

 Vinod Darapureddy on Aug 31, 2016
Hi Team,
i have an insurance policy with Maxlife insurance company and
I am having issue with my policy#382144632, i have been making payments every month before due date since 7 years. i am making the payments online and i have all the evidences for the payments paid towards my premium policy. still i am get stinker messages and mails stating there is an outstanding on my policy. i have called customer care@18002005577 many times, they verify the payments ans say they will arrange a call back which never happened. i have complained multiple times through mail for which i have the...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Mypolicy

 rajendhranpillai.r on Aug 30, 2016
I have got a message that my policy number is invalid but i have paid my premium today .after paying the premium i have got this message.seeing this i have sent a message to a number available in the net .but the reply was that this activity was not found.what should i do now to know if my policy is paid o not?......
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Claim Rejected for Policy Number : 270491335.

 Rajivs1983 on Aug 27, 2016
माननीय महोदय,
मै शिल्पा नरेश तामेचिकर आपसे निवेदन करती हूँ की मेरी इस शियाकत को ध्यान पूर्वक पढ़े, मेरे स्वर्गवासी पिता श्री राजू रामचंद्र टिड़ंगे पत्ता मकान नंबर २६४७ सुभाष वाड़ी वंद्रापाड़ा फातिमा स्कूल के पीछे अम्बरनाथ मे अपने...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Maturity claim - policy no:229308457

 dgkraju on Aug 26, 2016
Advent to the subject cited above, i have been continuously follow up with the max life insurance for the maturity claim settlement. I have submitted all the relavant documents including the change of address with proof and bank a/c no. I understand that checks has delivered at hyderabad to the unknown person.
Kindly see that resolve the issue.

Regards,
D. Gopala krishnam raju
Vice president
Kakatiya cement sugar & industries ltd.,
V. P bunglow, srinivasanagar, jaggayyapet-521175
Krishna dist., a. P
Mobiel:9492124319
Email:dgkrajus@gmail.com...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Signatures forgery and fraud in policy no';876361767,88133

 Sukh123 on Aug 25, 2016
To
All,
Max life insurance company has done a big fraud of Rs. 4 lac with the support of their partner Axis bank ltd in my policy no's:881337620, 876361767. The agent had issued me fake policy benefits certificates on letterhead of Max life insurance co Ltd and also forged our signatures in the policy records. Now the company and axis bank both are not ready to understand my pain and mental agony I m going through. How I will educate my children without this fund which I saved for education of my children?? I m in mental agony and not even able to sleep as i m on verge of losing...
Complaint comments  Read comments [4]Complaint category Insurance

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