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Max Life Insurance Customer Care

Max Life Insurance Co. Ltd,

Max House, 3rd Floor, 1 Dr. Jha Marg,
Okhla
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Tollfree Phone:1-800-2003383
Phone:+91 11 2693 3610

 
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Max Life Insurance Complaints & Reviews

Max Life Insurance - please refund my money

User
 Manjit Singh Rathour on Jul 2, 2015
Hi Mera name manjit singh hai mera address phone number 9914921369 village Alipur Ariyan District Patiala city Patiala punjab hai sir meny FD karwany k liye M/s axis bank ldt sirhindroad Patiala k ek adhikari ko jis ka name mandeep singh hai aur agent code 435120 hai ko 30.000 rupees diye thy par us ny mera pasa kamission bnany ky liye Fd ki jgha max life insurance mein lga diya hai aur ab har saal 20.000 aur kist barny ko bol rahy hai jo k mere pass nahi hai sir mein chahta hu k mera passa wapis ho jaye mere max life insurance policy ka id number hai 883709909...
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Max Life Insurance - Need to know my EPF a/c number with MNYL

User
 Aneesh Bhat on Jul 2, 2015
Hi, My name is Aneesh Bhat. I was employed with Max New York Life insurance at the Ahmednagar branch in Maharashtra. My employee ID was Ahr0121. Request you to kindly provide me with my EPF account number so that I can file a request to transfer my money. Thank you, Regards, Aneesh Bhat aneeshbhat@gmail.com 8421308250...
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Max Life Insurance - Ecs deactivation of my policy number.207353012 (Ritesh kumar anand(

User
 RITESH KUMAR ANAND on Jun 17, 2015
Regarding above mention subject i have lodge request in 29-5-2015 at model town branch and after that many call to customer care and their ticket no is 15186654, 15256401, but yet is has neither processed no responsesd by your side.It is my daily practice to call your customer care and get the every next day assurance, look and do need full aspa....
Complaint comments Read comments [1] Complaint category Insurance

Max Life Insurance - surrender amount of my policy 854044799

User
 kishore.b4 on Jun 16, 2015
My Name is Kishore and am from Hyderabad. I have a policy with max life insurance which was taken in May 2012 in and the policy number is 854044799 .The complaint on them is I had paid 3 years premium of 297250 i.e 97000(plus tax) per annum for 3 years. the lock in period is 3 years, after the locking period i contacted them over email for my fund surrender and they replied me that the cash surrender value is 157, 175.15 only.
I am shocked to see such low amount and on the first day when i was taking the policy they have not told me about the loss of amount if i withdraw any time after 3...
Complaint comments Read comments [3] Complaint category Insurance

Max Life Insurance - Auto start service without confirmation to user and changed for that

User
 maulik291 on Jun 11, 2015
I had purchased one insurance plan of Max Life Insurance before two year ago. From initial time i payed installment by online/cheque. Last time without informing me or without any confirmation with me company started auto debit installment from my account. Due to some reason i don't have enough balance in my account bank charged me auto debit bounce charges to me....
Complaint comments Read comments [4] Complaint category Insurance

Max Life Insurance - Surrender Value is only 30% of my Premium (Traditional Policy)

User
 Balamurugan Muthukrishnan on Jun 1, 2015
Hi, I am a policy holder with Max Life Insurance Company since yr 2005 and it's "Whole Life Participating Plan". My Annual Premium is around Rs. 11, 000 which is paid in 2 terms (Half Yearly). This is my 10th year I am paying my premium. When I inquired about the procedure to surrender my policy, they said that it's only 30% of my Premium Paid Amount ie. around Rs. 56, 000. In simple words, I'll be losing 50% of my Premiums Paid. I don't know on what basis, Maxlife can take 70% of my money into their pocket. The customer care executives also repeat the same answer what they see on their system(s)....
Complaint comments Read comments [5] Complaint category Insurance

Max Life Insurance - refund

User
 Rak Son on May 19, 2015
I had bought a policy from Max New York Life on the 28th Feb. 2007. The same policy was surrendered by me on the 30 th may 2014. Till date the company has not refunded the money. 1. For selling the policy the agent would call everyday and make earnest request to sell the policy. 2. For surrendering the policy the agent was nowhere to be found, and the call centre gave different negative views about the policy we are holding. I . e the policy is not in force and there will be no refund. 3. After much inquiry we reached a dungeon on the 3rd or 4th floor where 50 people were persuading on the phone,...
Complaint comments Read comments [4] Complaint category Insurance

Max Life Insurance - Refund Value of Surrendered Policy

User
 Samrat Soni on May 13, 2015
Dear Sir, I had surrendered my policy number 779275791 on May 6, 2015 at 12.00 PM. Please find attached the acknowledgement slip for the same.Declared NAV value was 43.50 the day I surrendered and it was before 3.00 PM as per your policy but the total amount that I have received is Rs.11, 89, 506.41 instead of Rs.12, 15, 060.88. Why did you do that? This is a fraud that you are doing to the customers. I even got the printout of the total fund value from your Noida store and I was assured that 12, 15, 060.88 was the amount that I would receive but you people cut it down by Rs.25, 554.47. I want...
Complaint comments Read comments [8] Complaint category Insurance

Max Life Insurance - policy no. 866622873 sachin sarawagi cheating with me by insurence co. & not to paid which i have paid to you

User
 sachin sarawagi on May 4, 2015
I have invested rs 25000/- per annuam from two years for suggesting your agent . he had commited that any time you took your money from company but now he refused me to give any one money i.e. he is not giving me only a single rupee due to say that company term and condition but he had commited me firstly when policy issued said that amytime you took money from co. Please give me my money due to great need. Amount 25000*2 = 50000/- It is great cheating by him please pay me my amount which i have paid to you mob no 9803505057 sachin sarawagi...
Complaint comments Read comments [4] Complaint category Banks

Max Life Insurance - medical checkup

User
 831155416v on Apr 22, 2015
Dear sir my self vijay kumar singh taken a on line term policy application No 889692083 on dated 12/04/15.at the time of online form submission i choose the medical check up date was 19/04/15 but now till date (22/04/15) no medical check up is arrange by the coustmer service center...
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Max Life Insurance - please credit my amount

User
 442014429 on Apr 18, 2015
PRes sir, . i(pravakarnath sio, policy no- 442014429) 1. 08Apr-2015 policy amount Rs- 4, 06, 290.03. But 18-Apr-2015 policy amount Rs- 99, 155.53. please reply yours policy term and condition ? 2. I partial susurrenders 08-Apr-2015, Amount- 200000/- but not credit in my account. Yours comment 7 to 10 working days credit in my account. PleaseI imitate credit in my account. Thanks' regards pravakarnath sio mob- 9538855532 mail- Pknsio09@rediffmail.com Dear Customer, We have received your request for partial surrender .It will take 7-10 working days to process...
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Max Life Insurance - NON RECEIPT OF SUBSCRIPTION

User
 Somasundaram45 on Apr 11, 2015
DEAR SIR I HAVE PAID SUBSCRIPTION ON 2-4-15 FOR 2015 YEAR.I AM YET TO RECEIVE RECEIPT.INSTED I AM GETTING REMINDER FOR PAYMENT .THIS IS TOTALLY BAD ABOUT MAX LIFE.PLEASE CALL ME ON 9841183593 AND OFFER UR APOLOGIES AND SEND THE RECEIPT IMMEDIATELY...
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Max Life Insurance - Non receipt of Matured Investemt

User
 Saurav Guchhait on Apr 8, 2015
Dated: 08.04.15 To, The Divisional / Area Manager Max New York Life Insurance Co. Ltd. Max House, 3rd Floor, 1 Dr. Jha Marg. Okhla, New Delhi-11020 Sub: Claim of Maturity of Investment matured on Dec’14 Sir, I, Rashbehari Guchhait is trying to take your attention, that I have invested in a Policy named “STEPPING STONES WITH PARTICIPATING INSURANCE” vide No-237608948, dated 02nd day of Dec’2003 which have already matured on 02nd day of Dec’2014 at your “CONTAI” branch, but still now after several efforts I have not received maturity value. Sir, On maturity of the policy...
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Max Life Insurance - Harassing for non reciept of Initial payment of Rs 10000 from my Bank accout.

User
 dvshanbhag on Apr 7, 2015
A proposal form (enclosed as annexure-I) for the above referred policy was filled on 10-09-2006 in front of Max life insurance agent Smt. Abha Bhujle, agent code-129394. On the same day SBI cheque no. 461139 dated 11-09-2006 for `10, 000/- was issued to the agent as initial payment and in turn the initial payment collection receipt was issued to me by your agent (enclosed as annexure-II). This cheque has come to State bank of India (09484) NPCC, Kaiga for clearance on 02-11-2006 and an amount of `10, 000/- has been debited from my account and credited to Max New York life company (refer bank statement...
Complaint comments Read comments [3] Complaint category Insurance

Max Life Insurance - nNON RECEIPT OF BONUS SINCE INCEPTION OF POLICY

User
 DR U C MISHRA on Apr 3, 2015
Summary of Policy No.: 550801658 Life Insured:Mr. Umesh Chandra Jagdishchandra MishraPlan Name:Max Life Stepping Stone - A family money back planPolicy Issue date:15-DEC-2005Payment Mode:Annual Due Date :15-DEC-2014 Client I.D:1834722834 With the above ref this is to inform you that I have not received bonus since inception, Kindly investigate the matter and make arrangement for full payment of bonus since inception....
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Max Life Insurance - premimum paid receipt not received

User
 ruddarkhan on Apr 1, 2015
Sir today i am submit my max life insurance policy premimum of Rs. 10000 by debit card of Canara bank ATm card in favour of policy no.608319711 Mr.Rudar khan.I have received message that my premium has paid succesfully and my balance also cut from my debit card but yet i have not received premium receipt on my mail address. so pls send my receipt as soon as possible thanks & regards Ruddar khan...
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Max Life Insurance - Wanted to cancel my url made from MAX , as i am unable to join

User
 vermark on Mar 19, 2015
Dear Sir, I (Mr.. Raj Kumar Verma, PAN- ACKPV8088M, date of birth 26/01/1960) wanted to make a request to cancel my URL registered for online exam, because of my personal problems. I already inform company's representative by calling. IRDA is requested to cancel the same and update ...their records. Regards, RAJ KUMAR VERMA M-9873003117...
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Max Life Insurance Company - Fraud & Stealing Company

User
 Gokul83 on Mar 19, 2015
My fried who worked in Max made to Take a policy from Max in 2009 .Yearly premium is 5000+ including taxes around 5136.00 rs in march yearly .As i had No money i could not pay in 2014 march, so i paid the amount in 2015 febuary including late fee, but i got a mail that i have still a due of 32.0 Rs in 2014.Pay the premium to reinstate your policy. when i called the customer care they said it will be updated soon, i have a paid sum of Rs 5304 and have a bill online too for it., when i asked about the surrender they are saying that i will get only 30% of the amount after deducting 1 yr premium...
Complaint comments Read comments [4] Complaint category Insurance

Max Life Insurance - Cheating Company

User
 Gokul83 on Mar 17, 2015
I bought a policy from Max New York Life Insurance Company now name changed to Max life insurance.I bought a policy through my friend 6 years Back who was working at that time, a yearly premium paying plan(whole life policy)including dreaded diseases as mention in the plan.I directly at the office 1st later I started paying online only.Last year in 2014 I did not pay, but I paid this year including the late fee totaling Rs 5304 which I was asked to pay, I have also the bill for it.but when I enquired the company they mailed the details " premium due amount is Rs 32.86 "When I enquired about the...
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Max Life Insurance - Policy [Resolved]

User
 kannanppan on Feb 25, 2015
Max Life Insurance Annnual Premium Rs 10000/-( Rupees Ten Thousands Only) Paid as Online Payment ao 13-2-15 but the Premium Receipt had not been Generated.My Policy Number is 601451453 Name N.KANNAN. Please send the Premium Receipt By Post Immediately....
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