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Max Life Insurance Customer Care

Max Life Insurance Co. Ltd,

Max House, 3rd Floor, 1 Dr. Jha Marg,
Okhla
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Tollfree Phone:1-800-2003383
Phone:+91 11 2693 3610

 
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Max Life Insurance Complaints & Reviews

Max Life Insurance - refund

User
 Rak Son on May 19, 2015
I had bought a policy from Max New York Life on the 28th Feb. 2007. The same policy was surrendered by me on the 30 th may 2014. Till date the company has not refunded the money. 1. For selling the policy the agent would call everyday and make earnest request to sell the policy. 2. For surrendering the policy the agent was nowhere to be found, and the call centre gave different negative views about the policy we are holding. I . e the policy is not in force and there will be no refund. 3. After much inquiry we reached a dungeon on the 3rd or 4th floor where 50 people were persuading on the phone,...
Complaint comments Read comments [4] Complaint category Insurance

Max Life Insurance - Refund Value of Surrendered Policy

User
 Samrat Soni on May 13, 2015
Dear Sir, I had surrendered my policy number 779275791 on May 6, 2015 at 12.00 PM. Please find attached the acknowledgement slip for the same.Declared NAV value was 43.50 the day I surrendered and it was before 3.00 PM as per your policy but the total amount that I have received is Rs.11, 89, 506.41 instead of Rs.12, 15, 060.88. Why did you do that? This is a fraud that you are doing to the customers. I even got the printout of the total fund value from your Noida store and I was assured that 12, 15, 060.88 was the amount that I would receive but you people cut it down by Rs.25, 554.47. I want...
Complaint comments Read comments [8] Complaint category Insurance

Max Life Insurance - policy no. 866622873 sachin sarawagi cheating with me by insurence co. & not to paid which i have paid to you

User
 sachin sarawagi on May 4, 2015
I have invested rs 25000/- per annuam from two years for suggesting your agent . he had commited that any time you took your money from company but now he refused me to give any one money i.e. he is not giving me only a single rupee due to say that company term and condition but he had commited me firstly when policy issued said that amytime you took money from co. Please give me my money due to great need. Amount 25000*2 = 50000/- It is great cheating by him please pay me my amount which i have paid to you mob no 9803505057 sachin sarawagi...
Complaint comments Read comments [4] Complaint category Banks

Max Life Insurance - medical checkup

User
 831155416v on Apr 22, 2015
Dear sir my self vijay kumar singh taken a on line term policy application No 889692083 on dated 12/04/15.at the time of online form submission i choose the medical check up date was 19/04/15 but now till date (22/04/15) no medical check up is arrange by the coustmer service center...
Complaint comments Read comments [2] Complaint category Insurance

Max Life Insurance - please credit my amount

User
 442014429 on Apr 18, 2015
PRes sir, . i(pravakarnath sio, policy no- 442014429) 1. 08Apr-2015 policy amount Rs- 4, 06, 290.03. But 18-Apr-2015 policy amount Rs- 99, 155.53. please reply yours policy term and condition ? 2. I partial susurrenders 08-Apr-2015, Amount- 200000/- but not credit in my account. Yours comment 7 to 10 working days credit in my account. PleaseI imitate credit in my account. Thanks' regards pravakarnath sio mob- 9538855532 mail- Pknsio09@rediffmail.com Dear Customer, We have received your request for partial surrender .It will take 7-10 working days to process...
Complaint comments Read comments [2] Complaint category Insurance

Max Life Insurance - NON RECEIPT OF SUBSCRIPTION

User
 Somasundaram45 on Apr 11, 2015
DEAR SIR I HAVE PAID SUBSCRIPTION ON 2-4-15 FOR 2015 YEAR.I AM YET TO RECEIVE RECEIPT.INSTED I AM GETTING REMINDER FOR PAYMENT .THIS IS TOTALLY BAD ABOUT MAX LIFE.PLEASE CALL ME ON 9841183593 AND OFFER UR APOLOGIES AND SEND THE RECEIPT IMMEDIATELY...
Complaint comments Read comments [3] Complaint category Insurance

Max Life Insurance - Non receipt of Matured Investemt

User
 Saurav Guchhait on Apr 8, 2015
Dated: 08.04.15 To, The Divisional / Area Manager Max New York Life Insurance Co. Ltd. Max House, 3rd Floor, 1 Dr. Jha Marg. Okhla, New Delhi-11020 Sub: Claim of Maturity of Investment matured on Dec’14 Sir, I, Rashbehari Guchhait is trying to take your attention, that I have invested in a Policy named “STEPPING STONES WITH PARTICIPATING INSURANCE” vide No-237608948, dated 02nd day of Dec’2003 which have already matured on 02nd day of Dec’2014 at your “CONTAI” branch, but still now after several efforts I have not received maturity value. Sir, On maturity of the policy...
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Max Life Insurance - Harassing for non reciept of Initial payment of Rs 10000 from my Bank accout.

User
 dvshanbhag on Apr 7, 2015
A proposal form (enclosed as annexure-I) for the above referred policy was filled on 10-09-2006 in front of Max life insurance agent Smt. Abha Bhujle, agent code-129394. On the same day SBI cheque no. 461139 dated 11-09-2006 for `10, 000/- was issued to the agent as initial payment and in turn the initial payment collection receipt was issued to me by your agent (enclosed as annexure-II). This cheque has come to State bank of India (09484) NPCC, Kaiga for clearance on 02-11-2006 and an amount of `10, 000/- has been debited from my account and credited to Max New York life company (refer bank statement...
Complaint comments Read comments [3] Complaint category Insurance

Max Life Insurance - nNON RECEIPT OF BONUS SINCE INCEPTION OF POLICY

User
 DR U C MISHRA on Apr 3, 2015
Summary of Policy No.: 550801658 Life Insured:Mr. Umesh Chandra Jagdishchandra MishraPlan Name:Max Life Stepping Stone - A family money back planPolicy Issue date:15-DEC-2005Payment Mode:Annual Due Date :15-DEC-2014 Client I.D:1834722834 With the above ref this is to inform you that I have not received bonus since inception, Kindly investigate the matter and make arrangement for full payment of bonus since inception....
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Max Life Insurance - premimum paid receipt not received

User
 ruddarkhan on Apr 1, 2015
Sir today i am submit my max life insurance policy premimum of Rs. 10000 by debit card of Canara bank ATm card in favour of policy no.608319711 Mr.Rudar khan.I have received message that my premium has paid succesfully and my balance also cut from my debit card but yet i have not received premium receipt on my mail address. so pls send my receipt as soon as possible thanks & regards Ruddar khan...
Complaint comments Read comments [2] Complaint category Insurance

Max Life Insurance Company - Fraud & Stealing Company

User
 Gokul83 on Mar 19, 2015
My fried who worked in Max made to Take a policy from Max in 2009 .Yearly premium is 5000+ including taxes around 5136.00 rs in march yearly .As i had No money i could not pay in 2014 march, so i paid the amount in 2015 febuary including late fee, but i got a mail that i have still a due of 32.0 Rs in 2014.Pay the premium to reinstate your policy. when i called the customer care they said it will be updated soon, i have a paid sum of Rs 5304 and have a bill online too for it., when i asked about the surrender they are saying that i will get only 30% of the amount after deducting 1 yr premium...
Complaint comments Read comments [4] Complaint category Insurance

Max Life Insurance - Policy

User
 kannanppan on Feb 25, 2015
Max Life Insurance Annnual Premium Rs 10000/-( Rupees Ten Thousands Only) Paid as Online Payment ao 13-2-15 but the Premium Receipt had not been Generated.My Policy Number is 601451453 Name N.KANNAN. Please send the Premium Receipt By Post Immediately....
Complaint comments Read comments [1] Complaint category Insurance

Max Life Insurance - money has been debited after surrender policy of Rs.100001.92 from my axis bank account

User
 satyam123# on Feb 20, 2015
My name is om prakash, my policy number is 859589392. I surrender of policy dated - 06/02/2015, but after surrender, my 100001.92 rupees was debited at dated - 09/02/2015, from my axis bank account. I request, please refund my 100001.92 rupess to my axis bank account. This is my second complaint, my first complaint submitted at date - 12 Feb 2015. If my money 100001.92 will does not refunded to my axis bank account, I will go court and media (CNBC, ABP NEWS)etc....
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Max Life Insurance - Money has been debited from my axis bank account

User
 satyam123# on Feb 11, 2015
My name is om prakash, my policy number is 859589392. I surrender of policy dated - 06/02/2015, but after surrender, my 100001.92 rupees was debited at dated - 09/02/2015, from my axis bank account. I request, please refund my 100001.92 rupess to my axis bank account....
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Max Life Insurance - Fraud from Maxlife Insurance agent, money was taken for quotation and not returned from last 3 months

User
 chetanpilot on Feb 7, 2015
Dear Sir/Madam, I have experienced financial fraud of Rs. 64, 000 from MaxLife Insurance, agent name Purveshbhai Sheth, Vadodara Branch. Please help me to get my money back. In November 2014 Purveshbhai Sheth and Bhanuben Parmar from Maxlife Insurance had approached me for Insurance policy. I requested him for more details about policy. I had received answer from the insurance agents that once I will take the policy, I will get full details of policy by post with policy documents. I trusted both of the agents, so I signed form which was blank and paid the advance money by cheque. Later I decided...
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Max Life Insurance - surrender the policy

User
 arijitjaiswal89 on Jan 9, 2015
Dear Sir/Madam, I made a policy in Max life insurance in 2010 with policy number 790408306. My anual premium for the said policy was Rs 50, 000 and i paid total Rs 1, 50, 000 for 3 years till 2012. Due to fund un-availability i could not pay the premium for 2013, 2014. But since 2010 the fund has not grown enough as was promised. So i want to surrender the policy and want to go for refund of my investment on a gainfull mode. Kindly arrange for the policy refund. I have attached the premium receipt copy of 2012. Please let me know if you require any more document for the same. Thanks,...
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Max Life Insurance - Misinformation Provide for Premium Amount

User
 tofan kumar Prusty on Dec 24, 2014
Dear Sir/Madam, I purchase policy from Max Life insurance on June 2010. My policy No is 813506953.My policy term of payment is Annually.The latest payment made of my policy on Dt-19/12/2014 of Rs.10155/-. I got a mail on Dt-16/12/2014from Max life insurance that if you will pay before 31st jan 2015 then the late payment fee will waive off. And also i got a message on Dt-19/12/2014. So I just want to confirm the mail & message, i called to the customer support 18002005577 on Dt-19/12/2014. The support executive person told me that yes it was correct. So after that I made the payment by my...
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Max Life Insurance - Complaint : SAGAR : Policy Number : 718885064

User
 sagarr on Dec 20, 2014
To, The Head Office, This is with reference to my policy SMART Assure Risk with Policy Number : 718885064. I had paid semi annual premium for an amount of Rs. 18000.00 dated November 30, 2008 needs a complete refund with interest applicable as i had requested in the past multiple times i wouldn't be able to pay premium as semi annually so please change my plan to monthly premium also would like to mention at the time of getting this policy i advised the same to the policy agent promised me you can pay semi annually upfront and later you can pay monthly, post which i kept on informing...
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Max Life Insurance - Surrender value

User
 UshaMani on Dec 9, 2014
I have taken a policy with this company and my policy no is 578781700 under the Plan Max Life Life Gain Plus 20 Participating Plan and the date of the policy is 27/12/2011. As on 27/12/2013, i have paid Rs.90, 000/-. This was taken through the agent Amsure. While taking this policy they convincingly stated that for this policy, the lock in period is 3 years and the policy can be surrendered any after 3 years and the surrender value will be the NAV on the day of surrender. Today i approached the insurance company on the toll free no 18001801288 and the customer service executive who attended my call...
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Max Life Insurance - Fraud Insurance Policy - MAX LIFE Insurance and CLUB MAX HOLDINGS

User
 swarup1979 on Nov 18, 2014
Hi, This is Swarup Sinha and I want to submit a complaint against a fraud insurance policy which is being sold in the name of Max Life Insurance. The lady named Kanika Sharma called me first and spoke to me for 1 hr explaining me the policy and the details and the benefits. Later her manager ( as introduced ) by her - Amit Singhania called for verification and if I had understood the policy - 20000 for 5yrs and you get 40000+ on maturity plus 4000 refund once policy is in place as commission value. Also for lifetime insurance coverage, I was suppose to pay 20000 in the name of Club Max as its a...
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