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Max Life Insurance Customer Care

Max Life Insurance Co. Ltd,

Max House, 3rd Floor, 1 Dr. Jha Marg,
Okhla
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Phone:+91 11 2693 3610

 
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Max Life Insurance Complaints & Reviews

Max Life Insurance Company - Fraud & Stealing Company

User
 Gokul83 on Mar 19, 2015
My fried who worked in Max made to Take a policy from Max in 2009 .Yearly premium is 5000+ including taxes around 5136.00 rs in march yearly .As i had No money i could not pay in 2014 march, so i paid the amount in 2015 febuary including late fee, but i got a mail that i have still a due of 32.0 Rs in 2014.Pay the premium to reinstate your policy. when i called the customer care they said it will be updated soon, i have a paid sum of Rs 5304 and have a bill online too for it., when i asked about the surrender they are saying that i will get only 30% of the amount after deducting 1 yr premium...
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Max Life Insurance - Policy

User
 kannanppan on Feb 25, 2015
Max Life Insurance Annnual Premium Rs 10000/-( Rupees Ten Thousands Only) Paid as Online Payment ao 13-2-15 but the Premium Receipt had not been Generated.My Policy Number is 601451453 Name N.KANNAN. Please send the Premium Receipt By Post Immediately....
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Max Life Insurance - money has been debited after surrender policy of Rs.100001.92 from my axis bank account

User
 satyam123# on Feb 20, 2015
My name is om prakash, my policy number is 859589392. I surrender of policy dated - 06/02/2015, but after surrender, my 100001.92 rupees was debited at dated - 09/02/2015, from my axis bank account. I request, please refund my 100001.92 rupess to my axis bank account. This is my second complaint, my first complaint submitted at date - 12 Feb 2015. If my money 100001.92 will does not refunded to my axis bank account, I will go court and media (CNBC, ABP NEWS)etc....
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Max Life Insurance - Money has been debited from my axis bank account

User
 satyam123# on Feb 11, 2015
My name is om prakash, my policy number is 859589392. I surrender of policy dated - 06/02/2015, but after surrender, my 100001.92 rupees was debited at dated - 09/02/2015, from my axis bank account. I request, please refund my 100001.92 rupess to my axis bank account....
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Max Life Insurance - Fraud from Maxlife Insurance agent, money was taken for quotation and not returned from last 3 months

User
 chetanpilot on Feb 7, 2015
Dear Sir/Madam, I have experienced financial fraud of Rs. 64, 000 from MaxLife Insurance, agent name Purveshbhai Sheth, Vadodara Branch. Please help me to get my money back. In November 2014 Purveshbhai Sheth and Bhanuben Parmar from Maxlife Insurance had approached me for Insurance policy. I requested him for more details about policy. I had received answer from the insurance agents that once I will take the policy, I will get full details of policy by post with policy documents. I trusted both of the agents, so I signed form which was blank and paid the advance money by cheque. Later I decided...
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Max Life Insurance - surrender the policy

User
 arijitjaiswal89 on Jan 9, 2015
Dear Sir/Madam, I made a policy in Max life insurance in 2010 with policy number 790408306. My anual premium for the said policy was Rs 50, 000 and i paid total Rs 1, 50, 000 for 3 years till 2012. Due to fund un-availability i could not pay the premium for 2013, 2014. But since 2010 the fund has not grown enough as was promised. So i want to surrender the policy and want to go for refund of my investment on a gainfull mode. Kindly arrange for the policy refund. I have attached the premium receipt copy of 2012. Please let me know if you require any more document for the same. Thanks,...
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Max Life Insurance - Misinformation Provide for Premium Amount

User
 tofan kumar Prusty on Dec 24, 2014
Dear Sir/Madam, I purchase policy from Max Life insurance on June 2010. My policy No is 813506953.My policy term of payment is Annually.The latest payment made of my policy on Dt-19/12/2014 of Rs.10155/-. I got a mail on Dt-16/12/2014from Max life insurance that if you will pay before 31st jan 2015 then the late payment fee will waive off. And also i got a message on Dt-19/12/2014. So I just want to confirm the mail & message, i called to the customer support 18002005577 on Dt-19/12/2014. The support executive person told me that yes it was correct. So after that I made the payment by my...
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Max Life Insurance - Complaint : SAGAR : Policy Number : 718885064

User
 sagarr on Dec 20, 2014
To, The Head Office, This is with reference to my policy SMART Assure Risk with Policy Number : 718885064. I had paid semi annual premium for an amount of Rs. 18000.00 dated November 30, 2008 needs a complete refund with interest applicable as i had requested in the past multiple times i wouldn't be able to pay premium as semi annually so please change my plan to monthly premium also would like to mention at the time of getting this policy i advised the same to the policy agent promised me you can pay semi annually upfront and later you can pay monthly, post which i kept on informing...
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Max Life Insurance - Surrender value

User
 UshaMani on Dec 9, 2014
I have taken a policy with this company and my policy no is 578781700 under the Plan Max Life Life Gain Plus 20 Participating Plan and the date of the policy is 27/12/2011. As on 27/12/2013, i have paid Rs.90, 000/-. This was taken through the agent Amsure. While taking this policy they convincingly stated that for this policy, the lock in period is 3 years and the policy can be surrendered any after 3 years and the surrender value will be the NAV on the day of surrender. Today i approached the insurance company on the toll free no 18001801288 and the customer service executive who attended my call...
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Max Life Insurance - Fraud Insurance Policy - MAX LIFE Insurance and CLUB MAX HOLDINGS

User
 swarup1979 on Nov 18, 2014
Hi, This is Swarup Sinha and I want to submit a complaint against a fraud insurance policy which is being sold in the name of Max Life Insurance. The lady named Kanika Sharma called me first and spoke to me for 1 hr explaining me the policy and the details and the benefits. Later her manager ( as introduced ) by her - Amit Singhania called for verification and if I had understood the policy - 20000 for 5yrs and you get 40000+ on maturity plus 4000 refund once policy is in place as commission value. Also for lifetime insurance coverage, I was suppose to pay 20000 in the name of Club Max as its a...
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Max Life Insurance - Fraudulent case

User
 VINAYBHATIA67 on Nov 8, 2014
Respected Sir,

1) Company's recruited agent named Sanjay Kumar had collected premium against above cited policy no, and produced me a fake provisional receipt.He along with his concerned branch manager fled away with amount collected.
2) Even Branch Manager given me a written signature proof of premium received.
3)The moment I realised that third installment/premium doesn, t realize in my policy no. i.e 464742360;sooner I ceased my policy .But now company does not taking their stand to revert my loss back to me which was taken by their recruited/aligned representative...
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Max Life Insurance - MAX LIFE INSURANCE a Big Fraud Insuarance Company

User
 Vijay Mandekar on Nov 1, 2014
I want to raise complaint against MAX LIFE INSURANCE. Max Life Insurance is having a direct sales agency called 'IC DIRECT SALES AGENCY’ located at new Delhi. I got a call from the same agency and they offered me MAX Life Insurance Gain Plan with health insurance for my entire family. But after paying sum of Rs40000 for policy and waiting for last 2 weeks there is still no response. Even they don't attend my call and have added my number to auto reject. They have provided fraud information. MAX LIFE INSURANCE IC DIRECT SALES AGENCY PVT LTD (New Delhi) NAME OF FPR’s CONTACT NUMBER IC...
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Max Life Insurance - Misrepresenting the fact,cheating & Fraud

User
 Snair1967 on Oct 31, 2014
Sub : Policy No : 831494984 Reference: False commitment /Cheating &Fraud by Max Life Insurance . I have been sold the above said policy on the given below assurance by then there employee : Mr. Nikhil Agarwal –mobile no : 099999417666 he committed on behalf of max life insurance that a pension of Rs 30000/ month shall be paid after I attaining the age of 60, whereas in policy it has mentioned only Rs 94617/Annum.2) a sum assurance of Rs 12, 61, 562/- -maturity after paying 10 continues years and I am eligible to get this amount back once I attain the age of 60 Years, whereas, in policy they...
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Max Life Insurance - Fraud company - taken my hard earned money

User
 arishbaig on Oct 29, 2014
I have a policy (Policy No.: 565752433) with max life insurance -Plan Name - Max Life Life Gain Plus 20 Participating Plan, and while opening the policy on Policy Issue date 25-NOV-2010 I asked agent(Mr. Akhileshwar Pandey - 206766) if in future I want to surrender the policy, he told me that there is locking period of 3 years and after that you can withdraw the policy anytime without any further charges .He did not tell me any charges will be deducted. I am urgently in need of money and so, I called up Max life insurance customer care, and they are telling me that I will et 30% of my investment...
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Max Life Insurance - Holiday Package Insurance fraud

User
 AshishCool on Oct 21, 2014
Hi Team, I got a call from representative (A) saying that he is from MLI and asked me to take insurance of 15000. Also he said that you can upgrade to free membership which is free and please make a cheque of 15000 in favour of club Max. Now they told that they will be sending me bond and documents, but its being 2 weeks now. So i thought of searching online and came across this site. In my case I have not got the bond yet, and still these guys (A) are in contact with me. They are telling me that some agent (B) will call you and you have to say that you have taken holiday package...
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Max Life Insurance - Policy Amt not Refunded. - Policy number 250070307

User
 shuklasaurabh33 on Oct 15, 2014
Dear Madam/ Sir, I have taken Life insurance policy from Max Life (policy number 250070307), but it was totally different from what Max Insurance adviser told me. So, I send Free look cancellation form. But company has replied me that your free look period get expired. As per policy there is 15 days FreeLook period from the date of receiving policy document, which i received on 26th Aug 2014. And I send Feelook cancellation form on 2nd Sep which is received by your office on 8th Sep 2014. The period between 26th Aug to 8th Sep has not completed 15 days. So, my freelook period has not...
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Max Life Insurance - Policy surrender value

User
 santoshmyit on Oct 6, 2014
This is with regards to my Policy no 812977932 ..Max Life Life Partner Plus Limited Pay Endowment to Age 75 Plan ..Please rename this plan to a "CHEAT plan"..I am paying premium payments for the past 4 years ..Monthly 8347 ..Yearly 1 lakh plus .. i have paid for 4 full years . When i took the plan no one told me about the surrender value . Yesterday i connected from USA to Bangalore customer care .. i was shocked when the representative told me my surrender value === First year premium is a donation to you GUYS and i get only 30 percent of the remaining premiums have paid .. Why was i not told...
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Max Life Insurance - Allocation and fund management charges for traditional plan

User
 Manan Sheth on Sep 28, 2014
I am Manan from Kolhapur. I had taken a policy of Max Life in Oct 2010. My policy states that it is a non linked non participating policy. However, I have been accrued allocation charges, fund management charges for a traditional policy. Lots of mis selling from Max Life Insurance....
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Max Life Insurance - Agents demanding money

User
 Bhupesh Pruthi on Sep 27, 2014
Hi there, My Polcy number: 844131383 An agent came to my home and told my father that we will get around 8 crore rupess if we join some MAX policy. We gave two instalments of one lakh and twelve thousand rupees each. Later I found that there was nothing like crores or something. He explained all these things on a piece of paper and we have that paper with us. Sep 27, 2014 Today, after three years another agent name : Alok Srivastava (Claims to be working in MAX complaints department) called me and asking for one Lakh rupees, and promising me that I will get around four lakh rupees...
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Max Life Insurance - INSURANCE SCAM, FRAUD SALE, FAKE PROMISES BY MAX AND IC DIRECT SALES

User
 sachin_sac2006 on Sep 21, 2014
With reference to the cancellation of my policies, I have requested to cancel policies and return the policies documents to my assign relationship manager Rajiv Verma ( 09990833256 ) within a free lookout period, I am was allotted policy cancellation codes as mentioned below and told me I will be getting my money back on or before 1st September. Till today I have not heard anything from Maxlife, I call to their call-center and shocked to know that they have not processed my request to cancel the policies (and now the free look period is lapsed due to these delays). First of all the policies were...
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