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Max Life Insurance Customer Care

Max Life Insurance Co. Ltd,

Max House, 3rd Floor, 1 Dr. Jha Marg,
Okhla
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Phone:+91 11 2693 3610

 
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Max Life Insurance Complaints & Reviews

Max Life Insurance - Allocation and fund management charges for traditional plan

User
 Manan Sheth on Sep 28, 2014
I am Manan from Kolhapur. I had taken a policy of Max Life in Oct 2010. My policy states that it is a non linked non participating policy. However, I have been accrued allocation charges, fund management charges for a traditional policy. Lots of mis selling from Max Life Insurance....
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Max Life Insurance - Agents demanding money

User
 Bhupesh Pruthi on Sep 27, 2014
Hi there, My Polcy number: 844131383 An agent came to my home and told my father that we will get around 8 crore rupess if we join some MAX policy. We gave two instalments of one lakh and twelve thousand rupees each. Later I found that there was nothing like crores or something. He explained all these things on a piece of paper and we have that paper with us. Sep 27, 2014 Today, after three years another agent name : Alok Srivastava (Claims to be working in MAX complaints department) called me and asking for one Lakh rupees, and promising me that I will get around four lakh rupees...
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Max Life Insurance - INSURANCE SCAM, FRAUD SALE, FAKE PROMISES BY MAX AND IC DIRECT SALES

User
 sachin_sac2006 on Sep 21, 2014
With reference to the cancellation of my policies, I have requested to cancel policies and return the policies documents to my assign relationship manager Rajiv Verma ( 09990833256 ) within a free lookout period, I am was allotted policy cancellation codes as mentioned below and told me I will be getting my money back on or before 1st September. Till today I have not heard anything from Maxlife, I call to their call-center and shocked to know that they have not processed my request to cancel the policies (and now the free look period is lapsed due to these delays). First of all the policies were...
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Max Life Insurance - Bonus amount is not received since last One & Half Year.

User
 JJLELE on Aug 28, 2014
I am having 2 policies of Max Life numbered 239975444/239975436. Previously, I was staying at Kolhapur & the abovesaid policies were bought in Kolhapur. Last year, Company had sent the cheques of Bonus to my address, but as I was outside of Kolhapur, the cheques went back. I came to know the fact on mail, hence I contacted Kolhapur Branch, but I could not get proper services. Hence contacted & visited your Pune Branch (Kothrud). There I understood, that some forms need to be filled. Hence I submitted all the forms alongwith the necessary cancelled cheques. The person sitting at Kothrud branch...
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Max Life Insurance - Free Look cancellation Policy no. 702803917 has not been processed and no refund received

User
 santosh.manek on Aug 23, 2014
I purchased policy no. 702803917 (dtd. 12/3/2014) of Max Life Insurance in the name of my daughter. Booking Agent : Axis Bank Ltd., Shakti Nagar, Delhi-7. The policy was received on 15/3/2014 & returned for cancellation on 18/3/2014 to the concerning officer at Axis Bank, Shakti Nagar Branch for which I've the acknowledgement receipt. Since then I am pursuing the matter with Max Life Insurance and Axis Bank. Till now, I haven't received my money back nor the reasons for detaining my money. And there is no reply from Max Life Insurance even. I've all the documents with me i.e acknowledgement...
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MaxLife Insurance - unable to retrieve pass word. Policy no. 876635186

User
 fizix on Aug 15, 2014
For the few days I have been trying to register my name in the customer portal. One suddenly it appeared on the screen that the my name was registered. The advised me to log in. I don't have pass word. Hence I tried retrieve the pass word. Now, there is a display on the screen stating that my e mail/customer id is not in the records. I am perplexed....
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Max Life Insurance - Free Look Cancellation amount not received from 1 month

User
 Shobhitkumar90 on Aug 13, 2014
Dear Sir I have a policy of max life insurance Policy no-258937382 in the name of Shobhit Kumar I am going to Max Life insurance GHAZIABAD office for FREE LOOK CANCELLATION. I am all document submit on 07.07.2014 at Ghaziabad Office but Funds/Amount not received till 13.08.2014 So, Please tell me status of Free Look of above mention Policy Thanking You SHOBHIT KUMAR 9910507697...
Complaint comments Read comments [2] Complaint category Insurance

Max Life Insurance - Fraud by max life insurance company in partnership with ic direct sales agency new delhi

User
 Kamal Rajpal on Aug 10, 2014
Hello,

This is to bring to your notice that I have been cheated by max life insurance company in partnership with IC Direct sales Agency from New Delhi.

Max Life Insurance Company's Executives used to call me and they sold me two insurance policies (Rs.30000 + Rs.25000) with additional benefit commitments, Like Dividend, money back every year and additional medical cover along with insurance. The policy numbers are 207847229(for Rs 30, 000) and 207804824(for Rs 25000).

They committed that I will start receiving these benefits with in 45-60 days...
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Max Life Insurance - Fraud by Max life Insurance in partnership with IC Direct Sales Agency

User
 Kamal Rajpal on Aug 10, 2014
Hello, This is to bring to your notice that i have been cheated by max life insurance company in partnership with IC Direct sales Agency from New Delhi. Max Life Insurance Company's Executives used to call me and they sold me two insurance policies (Rs.30000 + Rs.25000) with additional benefit commitments, Like Dividend, money back every year and additional medical cover along with insurance. The policy numbers are 207847229(for Rs 30, 000) and 207804824(for Rs 25000). They committed that i will start receiving these benefits with in 45-60 days from day i receive the policy papers. Along...
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Max Life Insurance - Complaint regarding emis

User
 Dhole Reema on Aug 8, 2014
My self dhole reema sarfarz my policy no.838477487. Sir madam 8 motnts before my policy has been dishonored i contact with yor executive your call center but no one can gave me satisfactory reason that why my policy has been dishonored then my agent call me and told me that my one emi in the year 2011 was not deducted form bank but when i saw my bank pass book in the month of nov 2011 2 emis are deducted from bank on 1/11/2011 & 16/11/2011 and in the month of april my another six emis are deducted rs 2030 has been deducted extra from your company, i am not getting yearly ststement also from...
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Max Life Insurance - Non Receipt Of Surrender Money

User
 rajkumarmoitra on Jul 11, 2014
Dear Sirs, I have received call from your direct sales representative on 25/05/2014 that my policy premium of Rs.15000/- which is lying with you for last 5 years and now bonus amount is around 27000/-, but for taking my money back I have to Rs.9561/- which they will refund (27000+9561)=36561/- within one week after getting Rs. 9561/- at your account from following address N-31, Noida, Sector 12, 2nd Floor, Near By Dolly Petrol Pump UP-201 301 from Mr. Ashish Choudhary Mobile No.-09015930977 they asked me to send following documents 1 photo Pancard zeox 1 withdrawling amount cheque Rs./9561/-...
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Max Life Insurance - Surrender amount is very less

User
 Ekta Bali on Jul 10, 2014
I have a policy with max newyork life insurance, and while opening the policy on 24th May 2011 I asked agent(Rajan kumar Nair - 377980 ) if in future I want to surrender the policy, i sit possible and her told me, there is a locking period of 3 ears and after that you can withdraw the policy anytime.He di not tell me any charges will be deducted. I am urgently in need of money and so, I called up Max life insurance customer care, and they are telling me that I will et 30% of my investment and that too I wont get the money I paid in 1st year. If they want they can deduct th interest, but atleast...
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Max Life Insurance - policies number 399556091 and 813033461- Betrayal of Trust-Mis Selling & complete information not conveyed at the time of selling policy--

User
 Rayomand on Jul 2, 2014
This is to bring to your notice that Max Life Insurance surely do not care about your customers, you do not care about their hard earned money which is invested with you on trust. I had raised a complaint for both my policy no 399556091 & 813033461, on Mis selling of policies to me where the complete information was not conveyed to me at the time of selling the policy (sales target to meet I suppose). I raised a complaint against the same when I actually came to know the real policy terms, maturity after 100 yrs, sounds so stupid let me know which one of you is going to live for hundred...
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Max Life Insurance - Max Life Insurance is 100% fraud company

User
 get2shobhit on Jun 27, 2014
Hi, This is regarding the fraud/cheating by MAX LIFE INSURANCE company and their channel partner’IC DIRECT SALES AGENCY’. I received a call in January 2014 from Ms. Neha Rajput - Mobile Number 9990365758, stating this call is from accounts department of Max Life Insurance company and to gain the high rankning in the IRDA list, the company is providing the dividend of Rs. 95, 746/- to its new customers for a limited period of time. Executive assured that whoever takes this Policy paying the premium amount of Rs. 30, 000/- or more will be given a benefit amount of Rs. 95, 746/- in next 40-50...
Complaint comments Read comments [5] Complaint category Insurance

Max Life Insurance - Max life poorest consumer service.

User
 Satish Rohilla on Jun 20, 2014
To, The Manager Max Life Insurance Sir, This is with reference to the policy No 894112754. I am writing this letter with great sorrow that I have trusted one of the most reputed brand in life insurance and in turn I have been gifted with wrong commitments & betrayals from your side.I have taken the policy no 894112754 Dec2013 on the basis of below commitments from your staff or agent. I have to pay premium of 25000/Year-till 6 Years and in return I will get the following benefits: A. 10% bonus from 3rd year of the policy till the 20th year of the policy (2Lacs 4 thousand) which are mention...
Complaint comments Read comments [1] Complaint category Insurance

Max Life Insurance Company - Complain against Max Life Insurance Company

User
 VIKAS 82 on Jun 18, 2014
Dear
Concern, I want to raise complaint against MAX LIFE INSURANCE, Max life
insurance having a direct sales agency called’ IC DIRECT SALES AGENCY’ located
at new Delhi . I got a call from same agency on July’13 and offer me MAX Life
insurance Gain Plan with health insurance for my entire family.But after paying
sum of Rs 15, 000/- for policy no- 889196697 and wait for 10 months I came to
know that Max Life and IC direct are fraud and cheaters. Even they don’t attend
my call. They have provided fraud information. MAX LIFE INSURANCE...
Complaint comments Read comments [3] Complaint category Insurance

Max Life Insurance - Refund of policy need

User
 Satish Rohilla on Jun 15, 2014
To,
The Manager Max Life Insurance
Sir, This is with reference to the policy No 894112754. I am writing this letter with great sorrow that I have trusted one of the most reputed brand in life insurance and in turn I have been gifted with wrong commitments & betrayals from your side.I have taken the policy no 894112754 Dec2013 on the basis of below commitments from your staff or agent.
I have to pay premium of 25000/Year-till 6 Years and in return I will get the following benefits:
A. 10% bonus from 3rd year of the policy till the 20th year of the policy (2Lacs 4...
Complaint comments Read comments [4] Complaint category Insurance

Max Life Insurance - Policy holder name and address wrongly entered in the document

User
 sriselvam on Jun 14, 2014
My Policy Number - 253655500
I THINK THIS COMPANY IS CHEATING ME. I NEED RECTIFICATION.

Policy holder Name wrongly entered in the document as "SELVANM.D"
CORRECT SPELLING - SELVAM.D
Address was completely wrong - No.132, chinna thervazhi and so on ...


Please take the address from AXIS bank or No. 132, Chinna Vazhuthilambedu, Thervazhi post,
Gummudipoondi taluk, Thiruvallur district, Tamil Nadu, Pin code - 601201....
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Max Life Insurance - Policy number 702418732

User
 cuteshellsjay on Jun 14, 2014
Dear all Before surrendering this policy 702418732 i verified in your customer care and after knowing fund value and necessary documents required for surrendering the policy i went to the branch and given all documents and ecs cheque for surrender. The operation department has got all from me and given me the acknowledgement also...and intimated me that it takes 10 days to reback my money.( happened on 3/3/2014). 2) Today 8th day i called up the customer care and asked the status of my policy, they said it is declined and i have not paid 2 ATP`s. I was very much upset because in this pension...
Complaint comments Read comments [4] Complaint category Insurance

Max Life Insurance - Complaint on Calls to the customers

User
 Sridharanmalini on Jun 13, 2014
We are from thiruvallur high court.Now a days we are receiving many complaints on max life insurance regarding calls to the customers.The company is calling customers and asking them to pay the premium.They are calling often to the customers.The agents are not intimating on the grace period and policy benefits.The agents are providing wrong information on bonus.We are collecting written complaints from all the customers and we are intimating the same will be forward to IRDA. i also invested in Max Life Insurance and lost Rs.20000/-. Regards Sridharan....
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