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Budgetair Complaints & Reviews

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Sara Jo Harrison
Oct 6, 2023
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Flights Unuseable

Booked through Budgetair 2 return flights to Milan from Newcastle, flying with Ryanair.
Booked on 4 August.
Received Booking confirmation from Budgetair and itinerary from Ryanair
Had to verify my identity via Ryanair website. They could not find my booking. Called Ryanair they said the email address associated with my booking was not the email address I had used to book.
Contacted Budgetair – they insisted...
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seenu3130
from Hyderabad, Andhra Pradesh
Feb 28, 2023
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Refund amount not received

Have booked ticket through budget air reference no.BIN-6173069. and informed me that ticket will be emailed, but got an email of booking failed.
Refund will be deposited within 5/10days...
Still not got refund, follow up with chat box Travis ..since booking failed ..but no satisfactory result.
2.5 months passed. my Refund amount of Rs 31251.
How to recover?...
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gmsr49
from Ongole, Andhra Pradesh
Sep 8, 2022
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BAU-3735835 :: Return flight change from 4th Sep to 23rd Sep

I have booked a round trip from Australia - India under Booking reference : BAU-3735835 under Budget air website. Outbound trip has went, also when I am booking I have opted for change in flight option which I have paid extra charges in order to avoid additional service fee if I want to change my outbound or inbound(return) flight. However as I have opted for change in flight for return flight due to health issues and requested Budget Air...
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Gerard Owusu
Sep 1, 2022
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No refund

I purchased a ticket on Spirit Airline from them and cancelled it within 24 hours. According to US Department of transportation, such a cancellation should warrant a full refund. I contacted the airline a week after my cancellation and was informed it was informed the funds were released on the day of cancellation. Then I followed up with Budget Air. I could not find any working customer service phone lines. Eventually, I found an email address....
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nomisha
Aug 16, 2022
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Payment not received

I booked the tickets from this site. this site didnt even gave us acknowledgmenet of payment. they cancelled our flight without any intimation. it didnt give me any refund. please help....
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Sultanahmedkhan1
from Hyderabad, Andhra Pradesh
Jul 17, 2022
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Refund/cancellation

Address:hyderabad

I did not receive a refund for my 4 tickets from budget airlines and canceled them due to covid restrictions. upon checking with air india arlines they mentioned that they already transferred the refund to the agency but they are still denying it.

Passenger Name Ticket Number
SULTANAHMED KHAN [protected]
Hashmeena sadat [protected]
Anayah Khan [protected]
Hamza Ahmed Khan [protected]...
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NamrataKakati
Jul 12, 2022
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Airline ticket refund not received more than 30 days

Website:www.budgetair.in

I haven't received my refund yet for BIN-4339760. They have been telling me that the refund is not received from the airline yet. However, I already spoke to Vistara team and the refund is already processed to budgetair on 2nd June. It's almost more than 30 days. All the agents are providing different and take responses not aligned to anything. Please help in getting my refund.

Attached the confirmation from vistara...
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Prateek1408
Jun 13, 2022
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Refund not processed

Website:Budgetair.in

I had booked a Malindo Air flight from Bali to Mumbai (Layover at Kuala Lumpur) via Budgetair.in on 20th April, DOJ: 4th Jun 2022. Booking ID: BIN-4039903. One flight of my itenary was cancelled by the Airline and hence the whole booking got cancelled. I got a mail from Budgetair about the cancelled booking and refund initiation for the whole, but I haven't received an update or refund amount for the same since May 5th 2022.
They...
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Ajita Athavia
from Mumbai, Maharashtra
May 11, 2022
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Wrong middle name mentioned on the ticket

I have booked a flight through budgetair India . My middle name which is mentioned in the ticket it’s wrong . Several mails has been send to them since past 20 days there is no constructive reply . No amendment are made . Extremely unprofessional and there is no customer care number where you can contact them . I need urgent reply from them .
Why necessary changes were not made where they have been intimated well in advance . br...
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I purchased a return flight to Sharm from Cairo on the 19.3.22 via Budget Air. On the 7.4.22 the airline company, Nile Air, sent me an email saying they had cancelled the outbound flight. I tried to contact Budget Air but all I received was an automated response so I purchased another outbound flight to Sharm and asked Budget Air to refund the money for the cancelled flight. Budget Air then cancelled my whole trip which included my return...
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NARENDRA A BHAT
Apr 1, 2022
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Refund

Booked flight ticket from London to Bangalore. Booking No BIN-3925169. Budgetair is neither issuing E ticket nor refunding the cost of ticket....
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S.Ashwin
from Kolkata, West Bengal
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not getting help regarding flight cancellation

I have booked a flight for 9th september, 2018 from montreal to mumbai. But need to reschedule the flight. So tried to contact budgetair via call and email. But not getting any response from them. Really it's worst experience. It's really impossible to contact them. I have tried to call almost 25 times but they didn't answer. Sent them mail as well. But got no response. Its really urgent to reschedule the flight. I am trying to contact them...
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Manikandan .R
from Mumbai, Maharashtra
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Online ticketing

Address:600094
Website:budgetair.com

On 29/05/2016 i tried to book ticket from dubai to trivandrum to be travelled on 20/8/16 by emirates. After successful transaction when the page returned to the budgetair site i got a message that "due to technical error ticket was not booked", but money has been deducted from my account and i even received ebs acknowledgement receipt for the deduction. I tried calling budgetair customer care number but it is switched off. What should i do...
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