Car 24
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COMPLAINTS

Car 24 Complaints & Reviews

Address:gurugram
Website:car 24

Hi, Team,
I bought a car. [Volkswagen polo] form car24 platform., they sold me a faulty car on a high rate. I have raised multiple requests related to engine issue. but since from day 1 and every single time they denied covering the warranty, hence i went to workshop and get it done from my end. But now the same issue again came to highlight with bigger size. and again, they are denying for the same. Now it takes almost 40-50k. br...
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N
neerajkr1706
from New Delhi, Delhi
Jan 30, 2023
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Car RC is not Transferred after buy the its already 5 month complete

Hey my name is Neeraj Kumar. I Buy a Car on 10 aug, 22 form Car 24 branch BHART CAR BAZAR (Bunglow plot, 5, N Pandav Nagar, opposite Mother Dairy Plant, Delhi, 110092). But still after 5 month car RC is not transferred on my name. I try so my time to ask about my problem in BHART CAR but they not response on my problem . Normally RC transfer take 7 days but in my case its more than 5 month. please solve my that problem and arrange call back...
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J
from Hyderabad, Telangana
Dec 24, 2022
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Car sold 7 months ago name not changed

I have sold my car in June butbits name transfer has not been done even after 7 months
It's urgent...
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K
Keshav kavade
from Pune, Maharashtra
Nov 20, 2022
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One day 2 emi debit please one emi refund my Rs .7642

Address:Pune

One day 2 emi debit please my one emi amount refund please my Rs .7642...
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C
Chandan Chattaraj
from Kolkata, West Bengal
Oct 12, 2022
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Fraud in car valuation price

Address:GARIA

Hi I am Chandan.I valuate my Elite i20 Active car from cars 24. At first I told cars 24 employee do you take any profit from auction price they told me no .only 6000 service charge will taken from the cus.My car maximum bid price is 393000 where they offered me 364000. I already given him the proof (screenshot of Final bidding price) but they deny. Is this a Faithful service to the customer?? I have also the voice recording. This kind of...
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Hi, i got my car evaluated and sold to car 24 as they promised me good amount of my car initially but while transfering the sold amount it was partial not full as discussed in deal. The reason for partial payment is my car have pending challlan of 400 rupees and for the sattlement of these challan they charged me 6400 which is 16 times more then the challan amount now i'm not interested in selling my car. But the excutive is not at all co...
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D
Dkapoo
from Haldwani, Uttarakhand
May 10, 2022
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Ownership OF Sold CAR is NOT Transferred (After more than 210 days)

Address:CAR 24 DEHRADOON, UTTARAKHAND
Website:www.cars24.com

CAR 24 is not Meeting the Committed timelines FOR OWNERSHIP transfer OF MY SOLD CAR - 210 DAYS have crossed (Date of CAR sale- 11/10/2021)
CAR 24 Representative Has Stopped Responding to my calls

AFRAID OF MISUSE OF MY SOLD CAR BY CAR 24...
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L
Lester Cunningham
from Mumbai, Maharashtra
Feb 18, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
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Car repairs

Date:[protected]

To The CEO
Vikram Chopra
I have given a complaint to cars 24 on[protected]. Ticket ID #491126 and PNQ # 20995.
I was promised the car would be picked up from my badlapur residents regarding the repairs today is[protected] and there is no respond for the manager I spoken to on[protected].
I send him a what's app message today the 18th February, he replied to get back to me in 1 hour,...
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D
dpk01972
from Kochi, Kerala
Jan 21, 2022
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RC and post selling assistance

Address:Kochi
Website:Car24

I bought a Datsun go t from car24 in kochi in month of July 21, but didn't get the RC .when I raise the complaint I came to know that RC was returned from the post office RTO. Now I got stuck in middle. Car 24 is supposed to get me the RC .
While buying the car their were some issues and I was to return the car within 7 days.Representative of car24 ensured me any repair required after the purchase even change of faulty battery.so i...
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R
Rajeevsardana3786
from Ghaziabad, Uttar Pradesh
Jan 16, 2022
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Sarika katyal Ghaziabad car 24 not pay my rest amount only pay token amount rs 1000/dated 11/02/2022

Address:R 4/104 Rajnagar Ghaziabad

[1/11, 15:28] Om Namah shivaya: Call me
[1/11, 15:54] Om Namah shivaya: Received 1000/
[1/11, 15:56] Car 24: yes sir
[1/11, 15:57] Car 24: gadi pickup ka confirm krti hu kb tk hogi
[1/11, 15:59] Om Namah shivaya: Okay
[1/11, 18:27] Om Namah shivaya: Hi
[1/11, 18:27] Om Namah shivaya: Na to payment aye ha
[1/11, 18:28] Om Namah shivaya: Na hi koi pickup ke liye aya ha
[1/11, 18:32] Car...
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B
Baneetsimran
Jul 19, 2021
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Payment not received & no one receiving mobile

Sir
I sold my car on 11th July and same day I received token money ₹1000 & on next day all documents had been signed by me
They told me that they will pickup the car by tomorrow morning and transfer funds
Since then no body is picking up the call and then on 16-17 July I registered complaint
But still no responce from your side
As have give payment to other car as my token is going to forfit
So...
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T
Tarun kumar nishad
Jul 10, 2021
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Not providing final price of my card

Yesterday your inspection team came out house to inspect my car but did not provide my any detail regarding price of my car, i have pay 2 time 49 rupees in your account for visit, kindly provide me detail regarding selling my car...
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N
naveen.antil22
from Delhi, Delhi
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payment not received

I had sold my volkswagon polo to car24, paschim vihar, delhi branch on 09th march 2019 for rs. 270000.

They give option me for instant payment which i choose but they deposited rs.1000 in my account in 2 hrs. And now its 5th day i didn't received any amount from them thay are only making fake promise every day and saying that we are already transffered but it is not transfered because of server down but when i discuss the...
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J
jitrds
from Noida, Uttar Pradesh
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Misleading the customers

Address:New Delhi, Delhi, 110087

I have visited there tilak nagar branch as per there booking time firstly they took 2 hours to get the inspection and Mr Aditya Said, quote will be either SMSor Email or Call within 45 minsutes. but Now a days after 3weeks of time, No SMS or no Email or No call against Inspection. Also Personnel not attending seriously and may be use the details for illegal Purpose. I will send the Legal notice soon....
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