Central Railway Complaints & Reviews

Central railway is doing a pathetic job when it comes to running local trains especially for long distance commuters from places like Ambernath/Badlapur/Karjat etc. The crowd in the train is unbearable, it becomes jam packed in Ambernath itself even though it is a Ambernath starting train. This is because the frequency of the trains currently is like once in 20-30 mins which is pathetic considering the number of people who travel to work...

Please start diva-airoli train asap...

I am ms Aishwarya lakshminarayanan . I daily travel from dockyard road to goregaon . Off late i find that there are dailiy crockroached in the ladies second and first class compantyments in all the trains what ever time . I feel that the compartments are not cleaned and properly disinfected . I request urgent action immediatly in the matter...

At RB IV Railway Officers Colony Kalyan west
there are 4-5 dogs...
They sit right from terrace to in front of door...
Also a fatal incidence has been avoided where one of this dog was about to bite 18 months baby who was well inside house....

A 9.01 ambernath is coming on 9.17
And i am waiting since last half an hour for a kalyan train which was timed on 9.11
But hasn't turned up till now.. Because i need a bhandup stopping train.
Everyday its the same situation. Every single day trains are late.
The timings are from dadar station.
Kuch toh karo warna public chhodegi nai ab.
Kitna bakwas service hai....

My one no. Is [protected] travelling from nasik to jalgaon in ac 3.
The water bottle machine operator on platform no.2 was unable to supply new bottle with water at the rate of rs.8 as per instructions written on board.
But the lady sitting inside stall is giving water in used bottle. She is unable to supply water in fresh bottle.
I request you to please necessary action and oblique...

I want to complaint against indian rail app. Because they are not update the express coach position correctly. For example about netravati express on 28th nob.22018, train no. 16345 coach position was shown totally wrong. On above app. So it is very difficult to judge our reserve coach. So please improve our indian rail app. As accurate as well to all passenger. Thank, s...

I VEERASIGAMANI MURUGHESAN, aged 51, residing at 703, RAJGIR SADAN, 7th Floor, Opp. SION RLY STATION, SION, MUMBAI - 400 022, would like to request your good office to repair & maintain the staircase which has entry from the L B S MARG, is very dirty & filthy & it has no railings too.
I am a paralytic patient & I am finding difficult to reach & come out of the SION RAILWAY STATION.
Hence I request your good office to look into...

Complaints details
Complaint number: 894201
Complaint reg date:[protected]:30:03

Complaint type : complaint
Complaint details : this is to inform you that i was travelling through kushinagar express 11016 on 22 august 2018 my "pnr no. [protected]" coach number s13 seat 73, 74. By the time the train reached manmad to kalyan the illegal and unauthorised hawkers walk in the train. This led misguiding...

I am a regular passenger in harbour line local from panvel to /tilak nagar kurla station. But to my dismay, considerable unauthorized passengers board the first class compartment since there are no regular presence/on board check of tte. These problem increases specially from mankhurd onwards to cstm, where it becomes free for all. We first class passengers end up paying several times for first class ticket/passes but railway authorities...

Hi team,

I am traveling in mumbai local trains since 15 years from ambaranth to dadar. I have observed in morning trains always reach late to destination (Dadar/cst). Its really bad to say that this is not a one or two days problem it happens every day. Minimum 10-20 mins delay is very usual sometimes it cross 20 mins delay. This is not expected from central railway it adds extra time to our traveling time which is not accepted...

Dear sir i travel daily from. Kalyan to dadar at 7.30 am but every alternate day we get a train with coaches in ladies compartment having single sided seat. This causes a lot of inconvenience to all commuters. Most if the ladies rush hour with their daily chores n take a train.. Making them stand again throughout the journey to office is inhuman. It's a request on behalf of all commuters that trains with such coaches shud be cancelled or...

It is very unfortunate that the central railways is encouraging general ticket holders and pass holders in reserved coaches to increase their revenue. These people in turn enter the reserved coaches and threaten the people who have valid reserved seats to share it with them. Unfortunately it was harrowing experience that too in the city of mumbai and ending at pune. My journey on 30th oct on udyan express was made horrible by the passengers....

Today i was at kolhapur railway station since 3 am for tatkal ticket. That time there was no person present there. As time goes on 8-10 person gathered. During 5.30 am there one one man come and showing list of waiting person of 18 ac and 19 sleeper class. When i protest against it, a group of people gathered quickly and trying to threaten me. Later i come to know this people are agent. They do it daily, frame bogus list and blackmail the...

Dear sir

Please note that staff who are working at akola central railway are very smart to keep change of balance money from passagers taking advantage of passengers are in rush to catch the train.

Incidence has happened today i was travelling to wardha from akola had given 105 rs where as along with tickets he hasn't given balance 20 rs lateron when i found that he has desperately not given chage had visited...

Dear sir or madam,

We both ladies were travelling in cheran express from coimbatore to chennai on july 29 in b1 coach (Tc name is m durairaj) unfortunately i lost my original id proof, so i produced e aadhar, he didn't accept, though e aadhar is a valid id proof, he was so rude when we tried explaining. He made us sit and is giving explanation which is totally unrelated to it. He was threatening that he can make us get out...

I have been travelling in 1st class compartment of local central railway from Kurla to Badlapur regularly since last 2 months.

There are lot of IInd class ticket holders or may be without ticket commuters travelling in 1st class compartment, and since last 2 months i have not seen a single ticket checker checking the 1st class compartment ticketless travellers.

These ticket checkers are enjoying the salary from...

Dear Sir/Mam
We are facing lots of problem in Harbour division
While travelling in the train daily
Specially in harbour division they are providing a old train to us
In that we are uncomfortable to sit & even to stand also
& daily trains are 10mints late
So atleast provide a better train to us atleast we can go comfortably go at our destination
Plz braught new trains from western railway of...

Without thinking practically, Central railway has removed 2 seats each side of the gangway including in 1st class compartments.

We are not sure why Central Railway want to inconvenence the passengers and make more people stand. Or even how much Central railway has saved, selling these uprooted seats. But these compartments look like "Maal dibba" and we dont want to travel in these handicapped trains.

We want...

My daughter Rosmy Davis travelled in Duranto Express from Nagpur to Mumbai, arrival time in Mumbai CST stn. was 7.50 A.M. on[protected]. The Train arrived on the plat form No. 18 exactly at 8.46 A.M. today.

we can understand the delay due to various factors. however, how can the misinformation / non information about the delay can be justified ? there was no announcements nor indicator. myself as well as many people were waiting...

The incident took place on 11/05/2016 at the dadar station in mumbai. Further this incident is related to harassment by the chief ticket inspector at central railway dadar and the name of tte as communicated by him was deepak patil as he was not wearing the proper uniform so the name cannot be verified.
The t. T. E. Tried to bribe us and used abusive language and threaten us by using abusive language and had wrongfully confined us...

Hi,

I am a regular traveler from Thane to Panvel like me there are various regular travelers in the same route from past 2 days we are facing issues with the train timings and their schedule.

its a pathetic support system from this railway route no information to passengers even before changing the timetable there was feedback even from the day to day traveler.

The people who have decided the...

There are more than fifty percent o[censored]nauthorised travellers traveling in first class compartment in peak hours and there is no checking done by Railway....

I had book ticket 26/12/15 latur to mumbai cst sleeper coach date of journey 27/12/15 on waiting not confirmed when journey this day sunday then no cancellation that day because sunday ticket office closed and net problem at latur station ticket window then i am cancelled ticket monday morning pnr no[protected] but no any amount refund when waiting ticket canceled then how it is possible no refund then please give me refund amount rs 670/-...

In Mumbai suburban train in the first class their is many passenger who has second class pass and they are traveling in the first class. there is no T.C. first class people are facing very difficulty fro traveling in spite of spending extra money....

Sir students and many other person, those who were working in mumbai or navi mumbai area and travelling daily basis they were facing lot of problem due to low frequency of train.so we are requesting central railway to put new local train in this route or please give stoppage of exp. train at pen railway station...

Hi, Fed up by the delays caused by slow local trains of the country's most reliable means of transportation and also called the city's lifeline. If it is so valuable to the lakhs of commuters then why do you'll delay the trains by 30 minutes in the morning even when the weather conditions are normal There are people who want to go to work to Pune catching an outgoing train from Thane. But if your tortoise locals do not arrive on time what...

My daily travel route involves up and down mivement between thane and vashi.Firstly this route has been a sort of leftout one with no new rakes plying on this route.I would like to question the authority for this step moherly behaviour.Secondly, paying around 5 times the price of a regular ticket, first class commuters are forced to travel in unclean compartments and to tope it all, weared out seats which are highly uncomfortable.Though i...

Illegally Travelling in 1st Class Traveling on Harbous Line for last 3 Years, Every Day Lots of People Travel illegally in 1st Class compartments on the Harbour Line CST Bound Trains specially in Morning. People actually paying 3 times Fare suffers a lot. Railway should Run periodic Ticket Checking on Trains on Harbour Line and fine/penalize illegal commuters. Otherwise it is crime to take 3 times fare and not protect your consumers....

Respected Sir, I, Sunil Kumar Govind Mandal want to register my complaint against Central Railway in which I was traveling on 29/05/2014 from Patna to Mumbai in Train No. 13201 (Rajendra Nagar Kurla Express) Boggy No. S-7, Seat No. 44, 45, 46, 61 & 62 along with my family. The train was 4 to 5 hrs late and around Mughal Sarai when we woke up in the moring around 6 am, I didn't found my four suitcases which I was carrying. I complaint...