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Eurekha Forbes Complaints & Reviews

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Sunil JR
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Service life of filters

Address:Mumbai City, Maharashtra, 400 013
Website:www.eurekaforbes.com

Hi,

Myself sunil and i am from bangalore. I had purchased dr. Aqua guard magna hd ro + uv from aqua-guard sales representative on june 2015. Since from june 12, 2015. Till date i had faced problem regarding blockage of filters 4 times. 3 months ago service guy insisted to install pre filters to increase service life of filters.

Now, again the unit is blocked. This is the 5th time i am facing this issue. Today...
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AKPBSI
from Mumbai, Maharashtra
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Eureka Forbes - Aquaguard Green RO Enhance Water Purifier

Address:Mumbai City, Maharashtra

We have booked a complaint for Eurekha Forbes - Aquaguard Green RO Enhance Water Purifier on 28th February, 2013 but till date no one had attended this call. Its been more then 15 days now. Also this is the third time we have complained for the same product within 3 months. Twice the complaint was resolved but again the same problem started with two days after the engineer attended the call. Also we requested to send a senior engineer this...
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VinodVPatil
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Service Not proper

Address:Bangalore, Karnataka

Hi,

I have I Nova water purifier and is in AMC for 3years. I have raising requests one after another but no one is attending and neither calling. And when i call customer care i always get answer that they attended which is false. And always get answer saying they will take priority and will attend in 1working day which never happens. I am not satisfied with service of Eurekha Forbes. I would recommend not to opt for AMC.br...
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Praseeja
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint not resolved from 7 days

Address:Rangareddy, Andhra Pradesh

I have given complaint on 9 jun saying that aqua guard RO is taking 3 to 4 hrs time to fill the tank. they sent service man after two days and after his service now within 20 min water tank is filling up and the water is not tasty. i informed them on same day and they told within 24 hours they will send senior technician. i waited for 2 days but nobody came and no call from eureka Forbes also.later i called customer care 30 times and each...
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Anupama_84
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AMC warranty card not returned

Address:Chennai, Tamil Nadu

Hi..I am geetha
I purchased an aquagaurd water purifier in blore with 3yrs amc warranty. when i moved to chennai, i had purchased a vaccum cleaner through eureka forbes and the sales agent took the waterprufier amc card stating that he will get the addresses updated for the water purifier and the vaccum cleaner and return them both. its been an year that this has happened and i have still not recd the amc card.
recently i had...
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