Eureka Forbes Customer Care

Eureka Forbes Customer Care

Eureka Forbes Ltd

10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500028

Customer Care Phone Numbers and Contacts

Mobile:
+91 86 88 883731
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50
45
Sales Helpline / Enquiry
+91 74 9820 1333
Satisfactory Rating
18%
Complaints
3075
Responses
1846
Resolved
104
So far so good - The company responded to our notifications and is working on resolving complaints.
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Eureka Forbes related photos (192)

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Eureka Forbes Customer Care related pictures (192)

Eureka Forbes Complaints & Reviews

Eureka Forbes — Regarding repair of R.O. Dr. Aquaguard

 yash1212 on Feb 6, 2016
I have purchased a Dr. Aquaguard R.O. from Eureka Forbes in December 15. Now this R.O. is not working from 2nd Feb.16. I registered a complaint on mobile no. 8082299333 through SMS on 3/2/2016. The complaint no. Is 0085526421. But till date no services rep. Come my home for repair RO. When I purchase this machine the salesman tolled me if any breakdown comes in machine we will repair within. 24 hrs. I m very much unsatisfy from your after sales service and I feel I make big mistake to purchase this company R.O. I never recommend to purchase Eureka Forbes R.O. because of very poor after sales service....
Complaint comments  Read comments [1]Complaint category Other

Eureka Forbes — Water is very salty

 Subhash Rao on Feb 6, 2016
Water is very salty we are not able to drink we buyed this piece in july 2015.
so many members came to repair it. but the problem is not solved.i want to replace
the piece . i gave so many complaints but no response. my adress - sai baba nagar,
old alwal, hyderabad.phone number-8121687878...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Eureka Forbes — Not done mandatory service of aquaguard water purifier

 S G Prasad on Feb 6, 2016
Customer id 1012139179 Name S G PRASAD Address SREENILAYAM ADINADU NORTH PO KARUNAGAPPALLY KOLLAM 690542. Mob 9995776654. Message received on mobile on 25/12/2015 that mandatory servicing of my water purifier will be done by technician in January. No one came till06/02/16. Please direct concerned servicing center earliest. Mr Vishnu at Kollam was requested by me to send some body but he has not done so. Very poor after sale service....
Complaint comments  Read comments [1]Complaint category Products & Services

Eureka Forbes — Air purifier acton

 rajasthanRoyal on Feb 5, 2016
Eureka Forbes companion for buy online “30 days money
back guarantee”.

I have ordered Eureka forbes Air Purifier from there online website. I have discussed multiple times before go ahead for the purchase about filters. I have been told that it has 7 physical separate filters and one of the filter is washable.

But the product have only one HEPA composite filter and all other filter are in the same one filter consisting of layers in it as per there explanations.
As we all know NCR is very high on pollution level thus it requested one layer of filter...
Complaint comments  Read comments [1]Complaint category Appliances

Eureka Forbes Aquaguard — Worst customer service in poonamallee and everywhere

 Prabhakaraan Velraj on Feb 4, 2016
I am posting about Worst customer service of Eureka Forbes Aquaguard based on my personal experience in my area (Poonamallee). This is the complaint from a genuine customer and not from a person paid by their rival companies like Kent or PureIT or some other fake stories.

I am using Aquaguard RO model with AMC.

I lodged a service complaint on January 11, 2016, for water leakage and after 3 days, a technician (trainee) came and said that the leakage is in the pump so, it needs to be replaced and further said that, he will return back in two days of time with the new...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Eureka Forbes — Malfunctioning of water purifier

 pravir on Feb 3, 2016
I purchased one aqua gurad enhance UV for Rs.12990 dt.17/04/15 vide Invoice no.3315100124.But after two months of purchasing it started malfunctioning sometime overheating of water, overflowing, water not coming.Every time technician visited and again after one or two months it started malfunctioning.Last time on 19/01/16 I lodged complain again as water was not coming then one service person came and rectified the problem but after two days it started over flowing and again one service person came on 21/01/16 and this time while servicing he broke some parts and told that he would change but today...
Complaint comments  Read comments [4]Complaint category Appliances

Eureka Forbes — Order cancellation not done forcefully trying to sale product

 anshu_patil on Feb 3, 2016
Responsible Atuthorities,
Eureka Forbes,
Dear Sir,

This is to bring to your kind notice that I wanted to purchase Dr. Aquaguard Compact
from your salesman and gave him cheques against payment but after a day on phone communication
I cancelled order and I do not purchased product as well as for safe side I wrote mail to your
customer care devision(customercare@eurekaforbes.com which is flashing on your website)
regarding same, as well as I talked to your sales guy, too for a consideration of cancellation
cause no any transaction was...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Eureka Forbes — Enhance uv uf

 Aniket Manjardekar on Feb 3, 2016
I am aniket manjardekar it have taken aquaguard machine
i want ot return it because the company has cheated with me i have taken 13000 thousand machine and they are telling that you give 3000for motor first they have not told


i am not satisfied with this product and company

so return my money...
Complaint comments  Read comments Complaint category Utility Services

Aquaguard Water Purifier — I am complaining about water purifier tap

 Pavan Sai on Feb 2, 2016
Sir, our purifier tap spring has gone and the tap is not working.it has became the biggest problem to take water from the purifier. So please help us to clear this problem as fast as possible...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Eureka Forbes — Change from dr. Aeroguard scpr 1100 to dr. Aeroguard scpr 200

 Mithipati Kameswara Rao on Feb 1, 2016
I accidentally booked DR. AEROGUARD SCPR 1100 and immediately with in 30 min I called their customer care and also dropped a mail requesting them to change the product to DR. AEROGUARD SCPR 200 and refund the balance. They told me some body will call me by evening but no. There was a lot of mails I sent trying to replace from online and raise a service request but the web site not allowed me and finally they registered complaint and at the same time they dispatched the DR. AEROGUARD SCPR 1100 and I told them clearly that I'm going to reject and rejected it after that there is no communication from...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Eureka Forbes — Aquaguard enhance uv uf

 Aniket Manjardekar on Feb 1, 2016
I have taken a aqua guard of enance uv uf i want to return that machine because of slow filtering process i have called the customer care no then he customer care and say i will call you tommorow and no one is sorting our problem they say that not our work the tell to email customer care office i have email it for 5 time 5day
but there is no responce i have taken the machine on 19 january and i want to refurn it


ANIKET PRAKASH MANJARDEKAR

9987164627...
Complaint comments  Read comments [1]Complaint category Appliances

Eureka Forbes — Aquaguard enhance uv uf

 Aniket Manjardekar on Jan 30, 2016
I am aniket manjardekar ia have calling this sites but not respone is also email for 10. times but not respone i am not ; satisfied for this poroduct and there is no responce if any complaint is given...
Complaint comments  Read comments [4]Complaint category Utility Services

Eureka Forbes — Requesting for service for past one week continuously but there was no response

 kanthanraj on Jan 30, 2016
Dear sir,
I am kanthanraj requested for service of eureka forbes aqua guard water purifier on 23rd jan 2016 and also called to customer care several times in a week but there was no response upto now and they also no giving the previously req complaint no.Kindly do the need full....
Complaint comments  Read comments [1]Complaint category Products & Services

Eureka Forbes — Euroclean ace vacuum cleaner paper dust bag nonavailability

 DrManish Kumar on Jan 29, 2016
Hi, thisis dr.manish from indore m.p. i have been tried for any availability of paper dust bag of euroclean ace vaccum cleaner but customer service of local office of eureka forbes, a.b. road but they always denied of availability of same. if its spare parts is not available then how can a branded company sell this product in market . very poor service of eureka forbes, i will lead a campaign to not buy any eureka forbes products. i am using its water purifier ro. and vaccum cleaner and customer service for both the products are very poor . kindly raise the complaint to company complaint service.
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Eureka Forbes — Service engineer despite of several calls not turning up

 smadhavi on Jan 28, 2016
We bought a wet and dry vaccum cleaner on 14.01.2016. Inspite of several calls none has reported to attend. The cell number given by your staff Mr V Krish namurthy turned to be focus number. If it is so, we dont want to your product. I have already issued instructions to the bank not to honour the cheques in favour of you. Please pay the cash of Rs.4000/- paid to you back to me....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Eureka Forbes — Poor after sales service mumbai location

 Yashpal123 on Jan 27, 2016
Its quiet ironical that before I could renew my AMC for the RO Sensa Aquaguard, I use to get a call from the service engineer atleast 2-3 times a week, now that the amc have been renewed and there is a problem .. I could not track anyone from the company, all my complaint seems to be falling on deaf years. My complaint # 84995944....
Complaint comments  Read comments [1]Complaint category Other

Eureka Forbes — Wastage of lot of water in the uv + ro model

 N S Shastri on Jan 27, 2016
Recently I purchased a RO + UV Water purifier from Eureka Forbes.Right from day one, I have observed that for every litre of purified water I get almost three litres of water goes down the drain as waste water.This is highly attrocious particularly when drinking water is so precious and every efforts are required to be made to preserve ever drop of it.

Why Eureka Forbes is not taking steps to reduce this wastage of water by suitably changing the technique/memdrane or the process.It will be a great service the Company will be doing if it can reduce this wastage of precious drinking...
Complaint comments  Read comments [3]Complaint category Products & Services

Eureka Forbes — Aquaguard water purifier, no response to registered compliant

 shetty_m on Jan 26, 2016
We have registered compliant on our water purifier on 24, Dec 2015. Till now no response from them, when ever we call customer care number they always tell we will send the technician today itself but no one turns up.

Date of compliant: 24, Dec 2015
Compliant Number: 85287341...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Eureka Forbes — Enhance model ro+uv poor service

 hims.osme on Jan 25, 2016
Dear sir,
From last 15 days we are facinf a lot of problem for water, even though we posses an aquaguard RO+UV ENHANCE we are buying water for our daily consumption.We are not geting any response from any one.one person came and said your SMPS not working and cut its wire and after checking said that its is working but the pcb is not working and disconnected it from the unit. They are forcing us to do AMC to make the filter work.Eventhough We are living in Angul 120km away from bbsr still we took the pcb to bbsr forest park service centre and they said on 15th jan one person will come to...
Complaint comments  Read comments [2]Complaint category Appliances

Eureka Forbes — Unethical behaviour

 jp khandelwal on Jan 25, 2016
I have order to install security system at my home, and paid full amount to company, but unfortunately company not install system properly and till date the system dosent work, many time i call them and request them to install for system but the ignore the same, meantime their representative come at my home and take back some cameras and other unit. i call so many time but they don't take my call and cant revert me. i m fully helpless. pls solve the matter...
Complaint comments  Read comments [1]Complaint category Appliances

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