Franch Express Complaints & Reviews

I have sent a courier through Franch express in sholingnallur branch, Chennai on 5th Dec at 11am. They committed for the delivery by 7th Dec. Meanwhile there is no updation in system for tracking. No response from the number [protected] and [protected].
Today is end of day 8th Dec. Still no response.
We rely on them for fast goods movement. If they are not capable, why commit. We can go for other service providers....

Very very worst courier service not responding properly.

From agent to customer service to delivery partner/ staff .. all worst...

Very very worst courier service not responding properly Priya and anandan they not even listening what am trying to say I have purchased 14 mar 2022 they have received 21 they said today 29/03/22 not even call courier guy I have to call and tracking my courier they said we can't courier today becoz we have short courier boys totally nonsense my energy waste of talk to this guy's morning 9.50 to around 2.30 no use to follow so upset what am...

Worst customer service.. Call service worst and also the courier men are rude.. Never seen this worst service before...

Worst customer service.. Call not picked up and even courier men are rude.....

Worst customer service.. If I call u people you guys won't answer. Neither that consignment number tracking works.. And my parcel isn't delivered to Telangana yet.. I put it for courier before 2 days.. And it is the 3rd day today.. Whn will u deliver it???? I'm so frustrated I need the courier to be delivered tomorw....

I'm shasi from Chennai..

I have purchased a new tv on 3rd September with 55 inch and shipped through franch express at pudupet to salem

Amount paid was 1200 rs.

The material was delivered on 6th September. Is this it should work?

The delivery address looks correct ..in spite I see many misrouted... I called salem, Attur and ayothiyapatam branch offices and made a conversation with...

The courier (AWB:[protected]) was dispatched from Virudhunagar (by 4th of Jan-2020) to Chennai and was told that it will be delivered by next day. The material was not received till date (8th of Jan-2020). The sender have registered a complaint (ID: TNIXM02023) by yesterday and even then the material is not delivered since 5 days. When I called the customer care ([protected]) for an update, the response was quite horrible. She doesn't know...

Hi, I have sent the Courier on 10-Oct-15 (Sat). They still didn't receive the courier yet. I have tried to contact the support number but no response from their side also I have tried to contact the tracking numbers ([protected]) either no response from their end. When will they receive my courier? This is really worst service I have ever never seen this before. I will raise an complaint in consumer service if they receive the courier...

Whats the status of courier no [protected] wheather its delivered or
Not. Still courier is not reached to the other party. I booked on
3.5.14 y so late to deliver the product. The courier sent by law
Possessing holder i am advocate so give proper response whats the
Status of courier and y there is delay failing which i will sue for
Proper legal action. Rajeshkumar advocate, santhapet,
Tirukkoilur..[protected]...

Pathetic service. When ever a courier service gives replies like "Workers did not come" "Delivery boy has fallen sick" "Van has not come" "Van break down" etc, just forget that courier company. They just don't have minimum standards. I just realized that Franch Express is one of those substandard courier companies. You too can find out by searching on Google for "Franch Express Customer Care...

Courier Number:[protected]
I have couriered official documents through the Franch express courier and for my bad luck it is not delivered. and to the worst it has not come to my address also.
I have called all possible options to know the status but neither the website is working nor the employees of the Franch express are responding properly.
I am fed up and stopped wasting money on Call....

Dear Sir/Mam,

My docket no. is [protected] it is booked on 29-June-2012 To address is

S.Surendar
310 Balaji Container Terminal,
Sadayankuppam Village Main Road,
Near MFL, Back side to SATVA CFS,
Chennai-103.
Mob. [protected]

but it is not delivered yet(12-July-2012). And customer care people(Nisha) says that it ll be delivered today and it is also confirmed by Harish...

A cover was booked for me at Karur , Tamil Nadu on[protected] by my cousin to my address at Chennai through Franch Express. The booking no was ,A 21827178. As the delivery was not effected during the next few days, the office at both the places were contacted frequently without success. Most of the time, nobody took the phone at Chennai office.
At last, after several complaints, the cover was delivered on[protected]. The...

Franch Express is the Worst courier service i had ever seen. They will not even reply properly and first of all they will not answer the calls. The people respond very badly. I have send a greeting card to my sister in law from chennai to bangalore and it has taken 5 days but still it has not reached the destination and customer service says that the address is out of city and my sis in law stays in city centre, ulsoor. I am totally un happy...

We had sent one parcel to Thrissur through Franch Express Courier No. A09327656 Dated 03.11.2010. This was neither reached to the party nor returned to Mangalore office. Several talk has been done with Franch Express courier people regarding this matter. They are not giving any satisfactory answer regarding the same.

Therefore, kindly look into this matter and do the needful.

Hoping for your kind favor in this...

Dear Sir / Madam,
My father has send some documents through Franch Express Courier Service from Trivandrum to Chennai (Chetpet) on 4th Dec'10. The Consigment no is A15796546 /dt:04-12-10. According to my knowledge the courier has reached chennai on 6th Dec'10. And today's date is 9th Dec'10, but still they didn't delivered the courier to me. I try to contact with Franch Express Customer Care[protected]...

I AM,MRS. M.RAMYA RAMMOHAN FROM BANGALORE BOOKED ONE COURIER FOR ME BY FRENCH COURIER EXPRESS ON 29/06/2010(POD NO :- A[protected] & AFTER 02 DAYS I HAD TO CALL THE HEAD OFFICE OF FRENCH EXPRESS BUT THEY TOLD THAT THEY HAVEN'T RECEIVED TILL NOW...

Hello,

Im writing this mail after experiencing a worst customer service, from Franch Express.

I sent a courier from Bangalore to Chennai and i was literally unable to trace the courier. I first called this number in bangalore 23566547, and they told me, they cant trace a courier bound to chennai.

then i called this number in chennai 26411603, the lady promptly forwarded by call to some number,...

Hello, I have couriered a set of documents to Bangalore from Chennai on 24th Dec 08 and its 2nd Jan 2009 still its not yet been delievered.When I call the Franch Express Agents, they are asking me the Bill No and the Address to whom I have sent, but they are not able to trace the consignment yet. They say they will return the call in 30 minutes but they wont. The way the agent speaks is not consumer friendly and dicatating terms. They are...