Kerala Matrimony
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Kerala Matrimony Complaints & Reviews

V
Vishnuprakash.tjp
from Kottayam, Kerala
May 11, 2022
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Search Issues in Application

Good evening,

Myself Vishnu and i was a paid member of Keralamatrimony from 11 Nov 2021(taken 6 month plan) till 10 May 2022. For the last three months, i was facing some issues with their application.
When i use " search by preference" options, i am getting very low number of profiles ( when i was not a premium member, i gets a lot of profiles).so i created another free account for me and when i search through that...
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P
Prasanth Kumar N
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong email id

Address:Pathanamthitta, Kerala, 689645
Website:www.keralamatrimony.com

Dear Sir, Without verification my email ID has been used for registering of a profile in Kerala Matrimony (Profile ID E3355869). After complaining to customer care there is no action taken for removing my email ID from this profile. Due to this I am getting emails related to this. I need this matter to get resolved at the earliest.
Regards
Prasanth...
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