[Resolved]  Kerala Matrimony — Wrong email id

Address:Pathanamthitta, Kerala, 689645
Website:www.keralamatrimony.com

Dear Sir, Without verification my email ID has been used for registering of a profile in Kerala Matrimony (Profile ID E3355869). After complaining to customer care there is no action taken for removing my email ID from this profile. Due to this I am getting emails related to this. I need this matter to get resolved at the earliest.
Regards
Prasanth
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Sir,

We regret the inconvenience caused to you.

Please send your matrimony Id and your contact number to [protected]@bharatmatrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

We apologize, once again for the unpleasant experience you had.

Regards,
Team Contact Center
Bharatmatrimony.com

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