Kerala State Road Transport Corporation [KSRTC]
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Kerala State Road Transport Corporation [KSRTC] Complaints & Reviews

T
Thoufeeqa
from Kodungallur, Kerala
Jan 9, 2023
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Misbehavior of KSRTC conductor

Respected Authority,
Today while travelling 10.00 am from Edakochi to Aroor, Bus No KL-15 8391, Thoppumpady to Cherthala, i found my wallet is missing.
Before asking help to nearest passenger, the lady conductor came and asked me for money. I told that i had missed my wallet, she instantly shouted and yelled in front of many people and she told to get-out of the bus rudely. After this, she never stopped blaming and yelling,...
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P
Pazhayakath
May 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for cancelled service

Website:www.keralartc.com

Hy,
I booked ticked from calicut to Bengaluru TripCode: 0700KKDBNG PNR No.: K4279926 JnyDate: 23-May-2021 .The service was cancelled by KSRTC and I have not received the refund even after seven days. Tried to cancel the ticket in the website it’s showing the ticket is already cancelled. Kindly process the full refund at the earliest...
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M
Mithun PVS
from Chittur, Kerala
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conductor misbehaving with passenger

My name is mithun. I am working in a hospital in bangalore. I really experienced a very worst behaviour from a ksrtc (Kl 15 a 1928, atc 86; time 4:45 pm) conductor named ck paul from the journey via bangalore to mananthavady. actually i didn't book ticket because from enquiry a person told there is no booking available to mananthavady and plenty of seats are vacant. I choose one seat and on my way i took the ticket. Only 7 passengers were...
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J
Jibin Arakkan
from Karimnagar, Telangana
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money got deducted twice for booking single seat.

I traveled from bangalore to kannur on 4th january 2018 and booked seat number 36 via ksrtc online booking site.
http://www.ksrtconline.com/KERALAOnline/.
Money got deducted twice from my account for booking single seat. Transaction reference numbers
[protected]
[protected]

Attached etickets details.

Pnr : k4597194
Date of journey : 04/01/2018
Trip code : 2115bngknr br...
+1 photos
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A
agin mathew
from Bantval, Karnataka
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Changing of time of thodupuzha cherthala ksrtc bus

Address:Alappuzha, Kerala

I am a usual traveler of thodupuzha ksrtc bus from cherthala to kuravilangadu through kallara, which is the only bus i can get in the evening. Bus starts from cherthala at 4.20 pm and reached 7 pm at thodupuzha. The bus workers starts from cherthala around 4.15pm. So we couldn't get the bus most of the time. The same bus stopped its service several times due to lack of passengers and we requested for the bus several times. If the time is...
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