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Nappets.com Complaints & Reviews

P
Perezina
Dec 30, 2023
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Pedigree dry dog food 6kgs

Address:G33 Street #1 West, Karawal Nagar, Northeast Delhi 110094
Website:Nappets.com

I purchased 6 kgs (2 x 3kg bags)of Pedigree Senior Dry Dog Food fm Nappets.com Delhi on 22nd December 2023 & prepaid an amount of Rs.1510/- online. I received an email about the order pymnt But No Order ID. On calling the 2 numbers provided in their website, both appear to be unavailable or fake...the landline number "does not exist" says recording & Truecaller shows it a "fake fraudulent"...the WhatsApp Number is "Always Switched Off" &...
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Arun 14
from Palani, Tamil Nadu
Aug 27, 2023
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Ordered Dog food

Address:52B , B-302, 3rd Floor Krishna complex, village, Hasanpur, I.P.Extension, Patparganj, Delhi, 110092
Website:www.nappets.com

I have ordered Royal canin Rottweiler puppy 3kg and Paid the amount of Rs.2175 in the nappets website and there are no reply from them.They don't take any calls because it's all fake and I am sending this to help us with refund and not let this happen to anyone else.....
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S
Swetnan
Oct 18, 2022
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Pet medicines

Address:Map of NAPPETS INDIA 52B , B-302, 3rd Floor Krishna complex, village, Hasanpur, I.P.Extension, Patparganj, Delhi, 110092
Website:www.nappets.com/cart

I've placed an order on 15th October, paid for it but the shop is not responding or taking my calls. I think they are fraud....
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A
Alka Matta
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Pet store purchase

Address:patparganj new delhi 92
Website:www.nappets.com

I found this website on google and placed a pre-paid order for cat harness order no. 41744 on October 1, 2020. After that for days i have been following up endlessly everyday on the phone number given[protected] and on watsapp on their email. no response.. either phone rings noone picks up or phone remains off..After searching about this company on facebook etc i read other persons similar experience.. is when i realised i have been duped...
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Address:52B , B-302, 3rd Floor Krishna complex, village, Hasanpur, I.P.Extension, Patparganj, Delhi, 110092
Website:nappets.com

Hello, My name is Vipin I ordered antibacterial tablets for my dog from Nappets.com on August, 1st, 2020 its September, 03, 2020.. I have messaged the websites whatsapp, I emailed them and I also rang their customer care number many times.. No answer whats so ever. This website is scamming people. Please shut them down.
This is my order number - 40292
registered email - [protected]@gmail.com
registered mobile number -...
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Address:sudesh art & crafts pvt ltd, 52B , B-302, 3rd Floor Krishna complex, village, Hasanpur, I.P.Extension, Patparganj, Delhi, 110092
Website:www.nappets.com

I am vardhini placed an order on nappets website on[protected] of amount Rs.670/- order no: 38791. I ordered my dog snacks and chews. There was no response from nappets members. I tried calling all of their numbers, once they answered call asked for order no and then the mobile is switch off after that. All of their e-mail id's are unresponsive. There is no option to cancel the order on website. Now i want to cancel my order and need refund...
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Address:52B , B-302, 3rd Floor Krishna complex Hasan Pur village IP Extension Patparganj new Delhi 110092
Website:nappets.com

I made an order and waited for weeks but it was not delivered. When I contacted them it took several tries on mail, phone, facebook and whatsapp before they answered. They said the order had been cancelled and I would get a refund within two days.

After several days I contacted them again, and I had to call several times. Again they promised a refund within two days but I got nothing.

I am soon fling a police...
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A
anusha j
from Ambad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not dispatched nor order is cancelled

Address:Pune, Maharashtra
Website:www.nappets.com

I placed order via anusha. [protected]@gmail.com with order no17061 amount ₹1010 paid online on 26.09.2018.
I called on contact no.[protected] on 29.09.2018. He informed me about unavailability of the product and also asked me to raise a request for cancellation with bank details. On 01.10.2018 i have mailed to [protected]@nappets.com for cancellation but there was no response. Since then i have made so many calls no one responds.
And...
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C
chith31
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product ordered 2 months back - no response

Address:New Delhi, Delhi, 110092
Website:www.nappets.com

I chitra ordered in www.nappets.com with id [protected]@gmail.com, ordered glenand cat litter 5 kg jars - 2 no. S on january 28th 2018, order no. 15798 costs rs. 780. Still today march 19th 2018 the product is not shipped and still under processing. I called the customer care number (+91-[protected]), mobile is switched off and contacted through mails no response. These website is a fraud one and cheating people....
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NAVictor
from Delhi, Delhi
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no reply after payment for purchase of medicine

Address:New Delhi, Delhi, 110072
Website:www.nappets.com

Hello,

I ordered ointment and spray from nappets.com for maggot infested wound of a stray dog.

I got a confirmation email from them that the order has been successfully placed. But days went by and i got no response from them.

I sent them an email at the address mentioned on their website but got an error that the email does not exist. So, i tried replying back to the confirmation email i received...
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E
Er.Mohit Taneja
from Delhi, Delhi
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scam

Address:110092
Website:www.nappets.com

I order a pet mediceine on 7. Nov on nappets.com order no is 15559. As per them they usually take 4-6 working days to deliver. It been more than 7 days they havent deliver the product. I tried calling their support no +91-[protected] but no one is responding to my call. Today in the morning i had word with one i explained the concern to that guy he told me will give a call in next 15 mins but again no response and when i am calling there is...
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