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COMPLAINTS

NMMT Complaints & Reviews

While travelling from bus no. 58 (KHOPOLI) (boarded at 15:04 pm; dated 08 March 2022) the bus conductor behaved very rudely.
The fare of bus is 44 rupees from Asudgaon to Barvai Gaon. I have him 104 rupees. He said that he would render the remaining 60 rupees afterwards. When my stop was nearing, I requested for my money and then he denied. Very rudely he accused me of having taken the change earlier from him. His verbally harassing...
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Seema Adil Khanchey
Feb 15, 2022
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Bad service in Taloja area

Good day

Self residing in Taloja area would like to bring to notice of the respected authorities that the bus service in this area is very poor which the only means of public transport at the moment .
Buses get cancelled more often .
There is a bus only after 45-50 mins
Which is very in convenient.

Would appreciate if the sevice is improved for the convenience of the public.

Kindly...
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Patilakash075
Jan 2, 2022
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NMMT New AC electric bus

Address:A-53/1, Sector -1 , J.N.P.T Township

The all ac buses which is running from juinagar to koproli/pirkon have issue that all the dust from outside gets accumulate inside the bus and the dust gets stuck inside the bus till whole journey. It is too much dangerous and all the little little dust goes inside the lungs which will create health issues over the long period. Please look into this matter sooner. We hope the team will not play over public's health and resolve this issue...
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Deepak P Dongare
Dec 17, 2021
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Waving of be at speed - Need immediate attention

Dear Manager,

This is about Bus number MH-43
H-5334.

Bus waves at speed and some abnormal noise come at back side.

I am suspecting need proper diagnosis and maintenance.

Failing to do so meet may result in major incident.

Requesting kind attention as soon as possible.

Regards,
Deepak...
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F Alexander
Dec 3, 2021
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Bus conductor refusing entry

On Tuesday November 30, 2021, the bus conductor of the NMMT Electric bus 114 leaving Cuffe Parade at 4:50PM consistently refused entry to those who did not have certificates of having received two vaccination doses. Those carrying medical exemption certificates were refused entry, as also those below the age of 18 years. This is in contradiction to the GOM order of November 27, 2021, which clearly states that those who are unable to take...
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V
Vaibhav.g
from Navi Mumbai, Maharashtra
Nov 3, 2021
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Refund

I booked ticket for 131 AC bus from golden chemical stop to bharat ratna ambedkar stop through online nmmt app.
Ticket got booked and amount of rs 57 was also debited from my account.
But bus conductor told me that online booking has been shutdown for almost 2 years now. Due to that I had to take another ticket in bus of rs 60. I am at loss now kindly resolve my problem. If online booking is closed why they have still kept app...
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Juliyana007
Sep 24, 2021
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Increase frequency of Bus No. 18 and 23

As there are only 2 buses from Ulwe to reach Navi Mumbai, hence requesting to increase the frequency of buses in the morning. As people travelling for office purpose need to reach on time. Hence requesting to look into this matter and make the specific changes....
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M
Mahesh Maske
Aug 21, 2021
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Bus No 533 Non standard and 3rd class service

This Bus is west off time for travel vashi to andheri . If depo not want to serve service properly tthen please don't West time off people's which Waiting this bus for long time 1 to 2 hr
In between suppose bus reached they then conductor not allowing for Gov. Ruls This appreciated but got bus at that time bus will be go to ghatkoper depo only . If Bus no 533 is for andheri then why it's Chang root on time it's very herashiable for...
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R
radiidiam
from Powai, Maharashtra
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31 and 34 no. buses are not there

Address:Navi Mumbai

As government has declared unlock 1.0 then also there are no buses (Especially 31 & 34 no) for travelling, app tracking is also closed then how will common man can travel? Municipal corporation should have a look in this matter as this is resulting in scissor to the pocket of common man....
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C
chandasunil
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reservation

Address:MUMBAI, Mumbai City, Maharashtra, 400066

Bad form of seat reservation introduced for ladies. They occupy back seats and no one sits on the front seats reserved for them. Conductor is talking like a helpless man and in very low voice. There should be a rule for ladies to first fill up reserved seats then only they should be allowed to sit on other seats. Bus number mh 43 h 5349. Borivali station east to vashi. 9:20 am at national park. Ladies seats remained vacant till goregaon and...
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poojary prakash
from Mumbai, Maharashtra
Jan 2, 2022
This thread was updated on Jan 2, 2022
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route no . 30 ---- increase the frequency of nmmt buses

Address:URAN, Raigad, Maharashtra, 400702

Request you to please arrange to increase the NMMT buses to ROUTE NO. 30,
People are facing daily with uncomfortable feeling in traveling from Uran to Belapur, Kalamboli, where the people unable to reach their destination on time, and most of the working people are very difficult to reach on time to their office/work.
At least frequency is required of every 10 minutes in the morning and evening hours.
Other routs are...
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swati@15
from Mumbai, Maharashtra
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nmmt should run more services on route no. 23

Increase frequency of bus no. 23
Sir as you are aware that the train services have not starred to ulwe node and the node is heavily populated. Frequency is bus no.23 is very bad during peak hours - ulwe to belapur (8am to 10 am) and belapur to ulwe from 6pm to 9pm. Bus comes after 30 mins and are so crowded that ladies and old people cannot get inside the bus. Nmmc should make sure the node is well connected and general public commuters...
+1 photos
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Mayurb189
from Mumbai, Maharashtra
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bus not stopping on bus stop

Address:Thane, Maharashtra, 421306

Hi, today i was waiting in chetana bus stop for belapur bus. At 10:00am on bus arrives but not stoped on bus stop, i tried to show hand but bus driver driven bus speedly. If i tried to catch bus it meight injured to me. Because of this kind of behavior public is not using services. Requesting to that driver take only ur family memebrs for ride. Other passengers are fools who are still accepting proper services for citizen....
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Vaseem Mulla
from Mumbai, Maharashtra
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low frequency of bus no 57 & 58 from thane to mira road after 9 pm

Address:Thane, Maharashtra, 401107

Hi

We are regular traveller from Thane Viviana Mall to Mira road.We work in the mall and when we leave mall at 9.00 pm or 10.pm .But we dont get any NMMt bus from viviana mall stop to mira road.(Request you to pls run bus no 57 till 10.15pm from Viviana mall).or else we have to go walking to Majiwad naka.at majiwada naka also frequency after 9pm is very low.request you to pls increase frequency of NmMt bus no 57 & 58 after...
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A
agkadam
from Chennai, Tamil Nadu
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poor bus frequency of bus no 42 vashi to dombivli.

Address:Mumbai City, Maharashtra, 400709
Website:NA

I am daily traveler of nmmt bus no 42 from koparkhairne to dombivli & also quarterly pass holder.
Last 15 days bus which is departure from vashi @ 7.55 am is not came regular.
When we inquire about bus at turbhe depot they said that all 42 buses are went in time & when we inquire vashi staff he said that one of them is failure.
We unable to reach in time to attend our duty.
Horrible thing is at the time of return...
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Jai Chandwani
from Mumbai, Maharashtra
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Misbehaving and rude

Address:Mumbai City, Maharashtra, 410210

Mh 43 h 5465 conductor had a fight with lady passenger because she did not pull out money out of her wallet in advance as per conductor. Driver also stopped the bus and got into argument with the lady passenger and was rash driving the bus. Infact the driver was barely waiting at the bus stops for passengers to board the bus. The incident occured at kharghar sec 34 where a guy was saved from coming under the bus. Request you to kindly take...
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nairrahul1985
from Chennai, Tamil Nadu
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Increase buses & frequency of buses in ulwe route

Address:Raigad, Maharashtra, 410206

Dear sir,

The residents o[censored]lwe ( navi mumbai) are facing lot of transportation problem as school, college children & working people cannot reach their required destination on time as there rae only two buses from ulwe to vashi i.e. nmmt bus no 18 & 17 and other problem is the frequency of these two buses which il low. we all are facing a lot of proble. Request you to kindly look into the same and increase the buses and frequency...
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dcr_2015
from Mumbai, Maharashtra
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Improper timings morning bus service timings

Address:400701

Dear Sir,
NMMT Bus services at CIDCO Thane has improper timings in morning rush hours for office goers school college students. Nearly 7 to 8 buses (001, 011, 004, 027, 008 etc) come down to CIDCO Thane in morning hours during 7.30 to 8.00am and will halt for more than half an hour to 40 minutes making it inconvenient for passengers (These drivers conductors waste their time having breakfast etc.) and by the time all bus stops are...
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sagarpinki
from Mumbai, Maharashtra
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Arrogant Bus Driver

Address:Mumbai City, Maharashtra

I Stay in Mansarovar Kalamboli, Incident happened yesterday i was passing by from Mansarovar Station to my Home ans was passing from road. After some distance from station ahead, beacause of One Pot hole i came on slightly on road and at the same time one of NMMT bus was passing from my behind. I dont know what was happned to the driver he stopped the bus he was giving me litterly bad Cursing ( Galiya) which was highly ambarsing to...
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kshitij patil
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arrogant Conductor

Address:Maharashtra

I am a student of management studies.Daily, I travel by bus no 30 for the college.Today when I was traveling I asked conductor ( ID no 1904, C-648, Akola) a ticket which cost Rs.27, I gave him 30 Rs and asked for change.He told me he will give later on. Therefore I offered him 2 rs so that he can give me rs 5.but he told that he will give later.So I got relaxed and went to sleep.But after 1 hour I realized that 3 rs are remaining with conductor...
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Ankesh13
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inappropriate Charges for Luggage

Address:Mumbai City, Maharashtra

Bus no. MH 43H 5129 running on route no. 123 asked for double price of ticket for carrying a luggage.
On arguing, he said only office bag is allowed, rest all comes as a luggage.
I couldn't understand this concept & even if it is considered as a luggage, why should it be charged a whole ticket price. Rs 10-20 at max should be fine for luggage.
Please look into this, as it's of no use to run this bus from...
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samary22
from Mumbai, Maharashtra
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Wrong route

Address:Mumbai Suburban, Maharashtra

The route of NMMT's AC Bus route no.123 was changed between UTSAV CHOWK at kharghar and Belapur CBD. The New route is via Hiranandani - Highway. On 01.04.2012, I waited for the BUS at Rail Vihar stop not knowing the change in the route.
On 08.04.2012, I went to the Bus Stop at Bank of India, to my surprise the 08.00 AM Bus went by the old route. I wish this should be probed into and the crew suitably counseled....
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Rekha Menon
from Mumbai, Maharashtra
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Display

Address:Mumbai City, Maharashtra

Dear Sir,

MH-43/ H 5092 NMMT Bus (No. 112) which goes from Mulund west to Vashi has been started from couple of months. We have observed that the Driver and the Conductor make sure that they don't display the board (ie Number and the route). The poor public doesn't know the route and therefore doesn't get in. These government servants are wasting resources and cheating public. When the public complained about...
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Tormented Commuter
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IMPROPER BUS SERVICES

Address:Thane, Maharashtra

NMMT BUSES SERVICES Complaints - IMPROPER BUS SERVICES
View all NMMT BUSES SERVICES complaints
NMMT BUSES SERVICES

Location: THANE CIDCO BUS DEPOT , Thane, Maharashtra

Posted:[protected]


IMPROPER BUS SERVICES
Respected Sir ,

This is infrom you that the bus services for Vashi route no : 11 stands to be usually cancelled as well as some times...
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Tormented Commuter
from Mumbai, Maharashtra
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IMPROPER BUS SERVICES IN THE EVENING

Address:Thane, Maharashtra

To Whom So Ever It May Concern

This is to bring to your kind notification, with regards to the Bus facilities of Route no: 11 {NMMT}, Stands to gone astray even in the cock-crow hours and even during the sundown peek hours.

The passengers need to kill time for protracted hours, quite habitually the timing for the dusk after 17:00 hrs the Route no: 11 buses are not at all seen, we are made to experience a lot...
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